Coffee Equipment Store Lead - Drive Sales & Customer Experience

The Coffee Folks Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading coffee retailer in Jakarta Utara is seeking a Store / Sales Manager to oversee daily operations and enhance customer experience. The candidate should have retail management experience, preferably in coffee. Responsibilities include managing staff, maintaining inventory, demonstrating products, and tracking sales performance. This role offers a fun and supportive team environment focused on growth, the chance to work with the latest coffee gear, and the opportunity to excel in a passionate industry.

Benefits

Be the first to try new gear

Fun, supportive team environment

Growth mindset among team members

Qualifications

• Minimum age 23 and above.
• Retail management experience in coffee or specialty retail is a big plus.
• Solid knowledge of coffee equipment and brewing methods, or a strong willingness to learn fast.
• A natural communicator who loves helping people and can handle tough situations calmly.
• Sales-driven, organized, and ready to take ownership of the store.

Responsibilities

• Manage day-to-day store operations, including staffing and scheduling.
• Maintain clean and organized product displays of coffee equipment.
• Guide customers through product options and demonstrate equipment.
• Handle customer issues, returns, and warranty questions.
• Train and support staff to strengthen product knowledge.
• Oversee inventory management and ordering.
• Track sales performance and meet sales targets.

Skills

Retail management experience

Knowledge of coffee equipment

Sales-driven

Strong communication skills

Job description

A leading coffee retailer in Jakarta Utara is seeking a Store / Sales Manager to oversee daily operations and enhance customer experience. The candidate should have retail management experience, preferably in coffee. Responsibilities include managing staff, maintaining inventory, demonstrating products, and tracking sales performance. This role offers a fun and supportive team environment focused on growth, the chance to work with the latest coffee gear, and the opportunity to excel in a passionate industry.