Chief Operating Officer

Lalco Holdings; Provinsi Bali; On-site; IDR 1.184.633.000 - 1.692.334.000; Full time

Job summary

A rapidly growing insurance company in Bali is seeking a Chief Operating Officer (COO) to lead and enhance core operations. The ideal candidate must have a bachelor's degree and at least 5 years in a senior operational role within the financial services sector. Responsibilities include overseeing operations, strategic planning, and performance management. This role offers a collaborative environment and the opportunity to play a key part in the company's growth and innovation.

Benefits

Opportunity to be a key player in a fast-growing company

Collaborative and inclusive work environment

Qualifications

• Minimum 5 years in a senior operational role within the financial services sector.
• Strong problem-solving abilities and passion for insurance.
• Thrive in a fast-paced environment and openness to continual learning.

Responsibilities

• Direct day-to-day operations, ensuring alignment with strategic goals.
• Lead planning initiatives to expand service offerings and improve processes.
• Monitor KPIs and drive a culture of continuous improvement.

Skills

Strategic Thinking

Relationship Building

Results-Oriented

Analytical Skills

Communication Skills

Collaboration

Flexibility & Adaptability

Education

Bachelor’s degree in Economics, Business Administration, Finance, or related field

Job description

We are seeking a highly motivated and experienced professional to join our executive leadership team as Chief Operating Officer (COO) for a well-established and fast-growing insurance company in Laos.

As COO, you will play a critical role in overseeing core insurance operations, enhancing organizational efficiency, leading cross-departmental teams, and supporting the company’s strategic growth, innovation, and customer service excellence in the Lao insurance sector.

Key Responsibilities

• Operational Leadership: Direct day-to-day operations, ensuring alignment with strategic goals and regulatory standards.
• Strategic Planning: Lead planning initiatives to expand service offerings, improve processes, and strengthen market position.
• Performance Management: Monitor KPIs, optimize resource allocation, and drive culture of continuous improvement across operational units.
• Risk & Compliance Oversight: Ensure all operations comply with regulatory frameworks, internal policies, and risk management standards.
• Technology & Innovation: Support digital initiatives and enhance operational technology infrastructure.
• Team Leadership: Build, manage, and mentor high-performing teams across operations, credit, branch services, and support functions.
• Financial Control: Supervise cost-efficiency efforts, budget planning, and operational expenditures.

Desired Qualifications

• Educational Background: Bachelor’s degree in Economics, Business Administration, Finance, or related field.
• Experience: Minimum 5 years in a senior operational role within the financial services sector.
• Strategic Thinking: Ability to identify opportunities and implement long-term initiatives.
• Relationship Building: Capable of building long-term partnerships with clients, regulators, and business partners.
• Results-Oriented: Self-motivated, performance-oriented, and proactive in achieving KPIs.
• Communication Skills: Ability to present business plans, lead meetings, and represent the company externally.
• Collaboration: Effective at working with cross-functional teams to achieve shared goals.
• Flexibility & Adaptability: Able to adapt quickly to changing market conditions, embrace new approaches, and drive continuous improvement.
• Entrepreneurial Mindset: Ownership mentality with proactive approach to personal and business growth.
• Analytical Skills: Strong analytical skills, including cash flow modeling, investment acumen, and attention to detail.
• Attributes We Value: Strong problem-solving abilities, passion for insurance, excellent collaboration skills, commitment to team success, attention to detail, thrive in fast-paced environment, openness to continual learning and feedback.

What We Offer

• Opportunity to be a key player in a fast-growing company.
• Collaborative and inclusive work environment where ideas and contributions are valued.