Branch Manager - Samarinda - Pahlawan

Ruangguru for Business; Samarinda; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading education technology firm is seeking a Branch Manager in Samarinda, Kalimantan Timur, to direct sales and marketing initiatives and oversee all operational aspects of the branch. The ideal candidate will have a Bachelor's degree and 1-3 years of leadership experience in Sales & Marketing, with excellent communication skills in both Bahasa Indonesia and English. This position demands a detail-oriented approach and effective people management skills.

Qualifications

• Bachelor’s Degree from any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations.
• Good communication skills in Bahasa Indonesia and English.

Responsibilities

• Direct all sales and marketing initiatives in branch.
• Assess local market condition and identify sales opportunities.
• Collaborate with Sales Team in driving sales.

Skills

Leadership Experience

Communication Skills in Bahasa Indonesia

Communication Skills in English

Customer Service Orientation

People Management

Education

Bachelor’s Degree

Job description

Job Descriptions

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

Job Requirements

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)