Branch manager - Pekanbaru - Imam Munandar

Ruangguru for Business; Kota Pekanbaru; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading educational services company is seeking a Branch Manager in Kota Pekanbaru to oversee sales and marketing initiatives. The role involves assessing market conditions, managing staff, and ensuring a positive customer experience. Candidates should have a Bachelor's Degree, leadership experience in Sales or Marketing, and good communication skills in Bahasa Indonesia and English. A background in K-12 education is advantageous. Competitive salary and benefits offered.

Qualifications

• 1-3 years leadership experience in Sales & Marketing/Business Development/Operations.
• Good communication skills in both Bahasa Indonesia and English.
• Understanding of K-12 education systems is a plus.

Responsibilities

• Direct all sales and marketing initiatives in branch.
• Assess local market conditions and identify sales opportunities.
• Oversee customer experience throughout the journey.

Skills

Leadership

Communication (Bahasa Indonesia and English)

Detail-oriented

Customer service

People management

Education

Bachelor's Degree

Job description

Job Descriptions

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

Job Requirements

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)