Branch Manager - Pasuruan

Ruangguru for Business; Kota Pasuruan; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An educational technology company in Kota Pasuruan is seeking a Sales and Marketing Manager to direct initiatives, manage staff, and improve customer experience. The ideal candidate will have a Bachelor's degree, 1-3 years of leadership experience, and strong communication skills in both Bahasa Indonesia and English. Experience in K-12 education is a plus.

Qualifications

• 1-3 years leadership experience in Sales & Marketing, Business Development, or Business Operations.
• Good communication skills in Bahasa Indonesia and English.
• Knowledge or experience in K-12 Education preferred.

Responsibilities

• Direct sales and marketing initiatives in branch.
• Assess market conditions and sales opportunities.
• Oversee customer experience and operational aspects.

Skills

Leadership

Communication

Customer Service Orientation

Detail-oriented

People Management

Education

Bachelor's Degree in any major

Job description

Job Descriptions

Job Descriptions:

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)
  
  

Job Requirements

Job Requirements:

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)