Branch Manager - Kulon Progo

Ruangguru for Business; Daerah Istimewa Yogyakarta; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading educational services company in Yogyakarta is looking for a branch manager to oversee sales and marketing initiatives, manage staff, and enhance customer experience. Candidates should possess a Bachelor's Degree and demonstrate leadership experience in sales, marketing, or business operations. Good communication skills in Bahasa Indonesia and English are essential, along with a detail-oriented mindset. Knowledge of K-12 education is preferred.

Qualifications

• 1-3 years leadership experience in related fields, preferably in educational or startup environments.
• Good communication skills in Bahasa Indonesia and English.
• Detail-oriented with a focus on customer service.

Responsibilities

• Direct all sales and marketing initiatives in the branch.
• Assess local market conditions and identify sales opportunities.
• Oversee customer experience throughout the journey.
• Coordinate branch staff and manage operations.

Skills

Sales leadership

Marketing strategies

Communication skills

People management

Customer service orientation

Education

Bachelor’s Degree

Job description

Job Descriptions

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

Job Requirements

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)