Branch Manager - English Academy Payakumbuh

Ruangguru for Business; Payakumbuh; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An educational company based in Payakumbuh, Indonesia is seeking a Branch Manager to oversee operations and academic processes. Responsibilities include coordination of branches, leading marketing initiatives, and managing customer experience to ensure satisfaction. The ideal candidate holds a Bachelor’s Degree, possesses leadership experience in Sales or Business Operations, and has strong communication skills in Bahasa Indonesia and English. Previous experience in education is desirable.

Qualifications

• Leadership experience in Sales & Marketing/Business Development/Business Operations.
• Experience in an English course/educational/start-up environment is advantageous.
• Experience handling a team.

Responsibilities

• Coordinate and manage branches within the regional area.
• Lead all activity initiatives within branches to drive student engagement.
• Demonstrate comprehensive understanding of Profit and Loss management.
• Oversee the entire customer experience to ensure satisfaction.

Skills

Leadership

Communication in Bahasa Indonesia

Communication in English

People management

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable