Branch Manager English Academy - Mojokerto - Jayanegara

Ruangguru for Business; Kota Mojokerto; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading educational organization in Indonesia is seeking a Branch Manager to oversee all regional operations. This role involves managing educational branches, leading marketing initiatives, and ensuring customer satisfaction throughout the entire customer journey. The ideal candidate will have a Bachelor's degree and relevant leadership experience, particularly in sales and education sectors. Strong communication skills in both Bahasa Indonesia and English are essential for this role. This position offers a dynamic work environment focused on educational growth.

Qualifications

• Bachelor's degree in any major is mandatory.
• Experience in Sales & Marketing, Business Development, or Business Operations is essential.
• Strong communication skills in both Bahasa Indonesia and English are required.

Responsibilities

• Coordinate and manage branches within the regional area.
• Lead activities, events, and promotions within branches.
• Oversee the entire customer experience.

Skills

Leadership experience

Communication skills in Bahasa Indonesia

Communication skills in English

People management

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable