Branch Manager English Academy - Kota Balikpapan

Ruangguru for Business; Balikpapan; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An educational company in Balikpapan is seeking a candidate to coordinate and manage branches, ensure smooth operations, and elevate academic processes. The role involves leading marketing initiatives to engage students and promoting enrollment. Candidates should hold a Bachelor's Degree and possess leadership experience, especially in Sales & Marketing. Strong people management and communication skills in both Bahasa Indonesia and English are required. Previous teaching experience is a plus.

Qualifications

• Leadership experience in Sales & Marketing/Business Development/Business Operations is advantageous.
• Experience in handling a team is essential.
• Previous experience as an English teacher is desirable.

Responsibilities

• Coordinate and manage branches within the regional area.
• Lead activity initiatives at branches for student engagement.
• Oversee the entire customer experience for satisfaction and loyalty.

Skills

Leadership

People management

Strong communication skills in Bahasa Indonesia and English

Education

Bachelor’s Degree

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable