Branch Manager - Cianjur (Jawa Barat)

Ruangguru for Business; Cianjur; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An education technology company in Cianjur, Indonesia is seeking a Branch Manager to oversee sales and marketing initiatives. Candidates should have a Bachelor's Degree and 1-3 years of leadership experience in Sales or Business Operations. Good communication skills in Bahasa Indonesia and English are essential, along with a customer service orientation. Knowledge of K-12 education is advantageous.

Qualifications

• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations.
• Good knowledge in people management.
• Experience in K-12 Education is a plus.

Responsibilities

• Direct all sales and marketing initiatives in branch.
• Assess local market condition and identify sales opportunities.
• Oversee customer experience and operational aspects.

Skills

Leadership

Sales & Marketing

Communication in Bahasa Indonesia

Communication in English

Customer Service Orientation

People Management

Education

Bachelor’s Degree from a reputable university

Job description

Responsibilities

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

Qualifications

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (advantageous from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)