Branch Manager (Batam)

Trades Workforce Solutions; Batam; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A regional corporate services firm in Batam is seeking a Branch Manager to oversee all operational and commercial activities. The role requires leadership in service delivery and client satisfaction, along with driving business development. Candidates should have a Bachelor's degree, at least 7 years of professional experience including 3 years in a managerial role, and a solid understanding of Indonesian business regulations. Excellent leadership and client relationship skills are essential for success in this position.

Qualifications

• Minimum 7 years of professional experience, with at least 3 years in a managerial role.
• Experience in operational management, business management, or branch/regional leadership roles.
• Professional-level English proficiency.
• Solid understanding of Indonesian business regulations and corporate services operations.

Responsibilities

• Lead and manage branch operations across corporate services.
• Drive new business opportunities and achieve revenue targets.
• Oversee branch P&L, financial performance, and budget management.
• Provide insights on local market dynamics and client needs.

Skills

Strong business development and client relationship management capability

Proven experience managing P&L responsibility

Excellent leadership, communication, and problem-solving skills

Education

Bachelor’s degree in Business, Management, Finance, Law, or a related field

Master’s degree (plus)

Job description

About The Company

Geekhunter is hiring on behalf of our partner's client, a regional corporate services and business advisory firm

Job Role

The Branch Manager will be responsible for leading all operational and commercial activities within the assigned branch, ensuring high-quality service delivery and strong client satisfaction. This role requires a balance of leadership, business development, financial management, and operational oversight to drive branch performance in line with the organization’s growth objectives.

Key Responsibilities

Leadership & Operations

• Lead and manage branch operations across corporate services, including business setup, accounting, tax, HR, immigration, and licensing.

• Supervise, coach, and develop consultants and support staff through regular guidance and performance reviews.

• Ensure full compliance with internal policies, service standards, and applicable regulations.

Business Development & Client Management

• Drive new business opportunities and achieve revenue targets through effective client acquisition and retention strategies.

• Build and maintain strong client relationships, ensuring service satisfaction and identifying cross-selling opportunities.

• Represent the branch at networking events, seminars, and business forums to strengthen market presence.

Financial & Performance Management

• Oversee branch P&L, financial performance, and budget management.

• Implement cost-efficient practices to improve profitability.

• Prepare and present regular performance reports and forecasts to senior management.

Strategic Contribution

• Provide insights on local market dynamics, client needs, and the competitive landscape to support national‑level strategy.

• Collaborate closely with headquarters and other branches to ensure operational consistency and service excellence.

Candidate Requirements

• Education: Bachelor’s degree in Business, Management, Finance, Law, or a related field (Master’s degree is a plus).

• Experience:

  • Minimum 7 years of professional experience, with at least 3 years in a managerial role within consulting, corporate services, or professional services environments.

  • Experience in operational management, business management, or area/branch/regional leadership roles.

• Language: Professional-level English proficiency.

• Industry Knowledge: Solid understanding of Indonesian business regulations, compliance requirements, and corporate services operations.

• Skills:

  • Strong business development and client relationship management capability.

  • Proven experience managing P&L responsibility.

  • Excellent leadership, communication, and problem‑solving skills.

• Other Requirements:

  • Open to candidates currently based outside Batam (relocation support not provided).

  • Willing to relocate to Batam as required.