Asst. Mgr-Catering Services

Marriott Hotels Resorts; Indonesia; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A leading hotel chain in Indonesia is seeking an experienced candidate to lead its catering services team. The role involves supervising event management operations, ensuring high-quality service, and fostering a positive work environment. Ideal candidates should have a high school diploma, with a preference for a degree in Hotel Management, and possess strong team management skills. This full-time position is located in Jakarta and offers an opportunity to contribute to dynamic events.

Qualifications

• Experience in event management or related field.
• Knowledge of managing a culturally diverse environment.

Responsibilities

• Directs catering services team to achieve high-quality service.
• Ensures effective communication with customers and staff.
• Monitors financial responsibilities and asset protection.

Skills

Self confidence

Problem solving

Team management

Customer service

Coaching and mentoring

Education

High school diploma or GED

2-year degree in Hotel Management or related

Job description

Directs and motivates catering services team while personally assisting in the physical set up of the function rooms and executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates expected performance and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the event management or related professional area.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

JOB SPECIFIC TASKS

Participating in and Leading Catering Services Teams

• Demonstrates self confidence, energy and enthusiasm.
• Understands how to manage in a culturally diverse work environment.
• Uses problem solving methodology for decision making and follow up.
• Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.
• Builds a positive work environment by demonstrating self confidence, energy and enthusiasm.

Supporting the Management of Catering Operations

• Interacts with other catering employees, customers and guests, vendors and suppliers.
• Demonstrates knowledge of all departments within the property.
• Communicates group needs to various departments within the property.
• Prompts handling of all inquiries within market and parameters.
• Creates written and verbal presentations effectively.

Ensuring Exceptional Customer Service

• Communicates all details of catering events to operating departments and customers.
• Manages the quality process in areas of customer service and employee satisfaction.

Conducting Human Resources Activities

• Provides constructive coaching and counseling to employees.
• Supports the development, training, and mentoring of employees.
• Demonstrates knowledge of how and when to impose deadlines and delegate tasks.
• Motivates and provides a work environment in which employees are productive.
• Listens and responds to employee's needs.
• Manages group or interpersonal conflict situations effectively.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Job Info

• Job Identification 25197674
• Job Category Event Management
• Posting Date 12/12/2025, 06:00 AM
• Apply Before 01/13/2026, 06:00 PM
• Job Schedule Full time
• Locations Jalan Cilacap 1, Jakarta, Jakarta, 10310, ID