Associate Training Manager

Noora Health; Daerah Khusus Ibukota Jakarta; On-site; IDR 328.245.000 - 492.369.000; Full time

Job summary

A health-focused non-profit organization in Jakarta is looking for an Associate Training Manager to enhance healthcare training. The role involves delivering the Training of Trainer (ToT) program, requiring a background in health or education, 2-3 years of training experience, and excellent communication skills. The ideal candidate will be passionate about healthcare improvement and willing to travel extensively for the role. Join us in empowering community caregivers.

Qualifications

• 2-3 years of experience in training, preferably healthcare-related.
• Experience in both virtual and in-person training.
• Fluency in English and local language required.

Responsibilities

• Deliver customized Training of Trainer (ToT) sessions.
• Assist in managing logistics and training arrangements.
• Evaluate the effectiveness of the ToT program.

Skills

Excellent interpersonal skills

Training facilitation skills

Communication skills

Ability to work independently

Passion for healthcare improvement

Education

Bachelor's or Master’s degree in health-related field, psychology, or education

Job description

WHO WE ARE

Yayasan Noora Health Indonesia collaborates closely with government partners to strengthen the country's health systems through family caregiver training. As part of this effort, they have partnered with Noora Health to advance its mission of strengthening health systems by equipping family caregivers with the knowledge and skills to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.

With support from governments and partners in India, Bangladesh, Indonesia, and Nepal, Noora Health has trained more than 35 million caregivers and patients across 12,600+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).

In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn mortality by 18%.

Noora Health is an Audacious Project Grantee and received the Skoll Foundation Award for Social Innovation. To learn more, watch our TED Talk, Skoll feature, or read about our partnership with the World Health Organization.

WHAT YOU WILL DO

Noora Health is seeking a skilled Associate Training Manager to drive the success of our proprietary Training of Trainer (ToT) program. You will report to the Training Manager and work closely with the PD (Program Delivery) team. In this role, you will assist in designing, developing, and delivering interactive and adaptable training sessions for healthcare staff across facilities, and communities in the regions we will work in Indonesia. Focusing on both health content and essential soft skills, you will assist in tailoring the sessions to the local context, knowledge base, and norms to maximize their impact.

• Deliver customized Training of Trainer (ToT) sessions that cover both health content and essential soft skills.
• Assist in managing logistics and training arrangements.
• Assist in contextualizing the training to the local context, knowledge base, and norms to maximize its impact. Ensure the successful delivery of the ToT program in your assigned region.
• Work closely with healthcare staff, training and cross-functional teams to identify training needs and opportunities for improvement.
• Assist in developing and maintaining training materials and resources, including presentations, manuals, and interactive multimedia materials.
• Assist in evaluating the effectiveness of the ToT program and data-driven improvements to enhance its impact.
• Stay up-to-date with developments in the healthcare industry and incorporate best practices into the ToT program.

WHAT ARE WE LOOKING FOR

• Bachelor's or Master’s degree in health related background, psychology, education, OR any background with strong training experiences
• 2-3 years of experience in training, training focus on healthcare training will be beneficial
• Excellent interpersonal and communication skills.
• Experience both in virtual and in-person training facilitation skills
• Passion for improving healthcare and a commitment to serving communities in need.
• Ability to work independently and as part of a team.
• Working fluency in English and native language (look at relevant locations above)
• Must be able to travel extensively.

WHAT WE VALUE

We value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities — among many others.

We encourage people from all backgrounds to apply.