Associate, Promotion Mechanics Operations-Jakarta

LAZADA.CO.ID; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading e-commerce platform in Jakarta is seeking an Associate for its Promotion Mechanics Operations team. This role involves supporting the voucher and mechanics strategy, executing operational plans, and analyzing performance metrics. The ideal candidate will have a degree in a relevant field, at least 3 years of experience in analytics or marketing, and solid skills in data analysis and communications. This position requires attention to detail and the ability to thrive in a fast-paced environment.

Qualifications

• Min 3 years of experience in analytics, performance marketing, or consulting.
• Prior experience in e-commerce or tech industry is a plus.
• Excellent communication and presentation skills.

Responsibilities

• Support voucher and mechanics strategy with stakeholders.
• Ensure operational plan runs smoothly from creation to execution.
• Monitor voucher performance to maximize budget impact.
• Lead analysis on voucher performance with insights.
• Develop governance and SOPs for clear visibility.

Skills

Data-driven approach

Solid analytical skills

Interpersonal skills

Problem-solving skills

Attention to detail

Education

Degree in Computer Science / IT / Statistics / Business Management or equivalent

Tools

MS Excel

SQL

Job description

Associate, Promotion Mechanics Operations-Jakarta

Lazada Vouchers and User Incentive Team is a team of digital experts and marketers who are passionate about their work. This team leads voucher operations across the SEA market to provide strategy and governance based on user segments, competitive benchmarking, E2E user experience and budget efficiency to push incremental value to the platform while maximizing returns on cost. We are looking for talents to join our voucher and user incentives team in Lazada.

Key Responsibilities

• Design! Work with Regional and Country stakeholders to support the voucher and mechanics strategy for both campaign basis and BAU basis, including alignment with targets to strengthen user and buyer growth, as well as experimenting methodologies (i.e. AB-testing)
• Execute! Liaise with cross-functional stakeholders and ensure the operational plan runs smoothly from vouchers creation to onsite set-up as well as performance and budget tracking
• Optimise! Develop process and cadence to monitor voucher and mechanics performance to maximize impact based on the given budget and steer decision-making
• Analysis! Lead the cross-country analysis framework on voucher and mechanics’ performance analysis with insights to continually refine spend strategy/budget allocation as well as identify key learnings and share best practices with the wider teams
• Collaborate! Work closely with multiple teams locally and regionally to develop structure and fundamental governance/ SOPs and dashboard for clear visibilities across countries
• Engage! Review strategies with senior stakeholders with direct impact on the country’s performance

Job Requirements

• Degree in Computer Science / Information Technology / Statistics / Business Management or its equivalent
• Min 3 years of working experience in analytics, performance marketing, promotion & mechanics management, consulting or other quantitative positions. Prior experience in e-commerce / tech industry is a plus
• Excellent business acumen with data-driven approach – able to identify trends and generate insights, display problem-solving skillsets and translate findings into key actions and recommendation
• Solid analytical skills and advanced usage of MS Excel, SQL is a plus
• Able to build quantitative models, comfortable in pulling and manipulating data, aggregate quantitative and qualitative datasets to make decisions
• Results driven, with excellent interpersonal and communication/presentation skills to collaborate with across teams as well as break boundaries from planning to implementation/execution
• Eagerness to make an impact at what you do, highly motivated and proactive - someone who thrives in a fast-paced environment, and able to manage frequent pivots in priorities at ease
• Good attention to detail, organized and can independently manage own time and tasks

About Lazada

Lazada Group was founded in 2012 and has grown to become the leading online shopping and selling destination in Southeast Asia. With operations in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam, and a team in Hong Kong that drives cross-border marketplace activities, Lazada also operates technology hubs in Ho Chi Minh City and Moscow. We are searching for dynamic, entrepreneurial, broad-minded individuals to join us for the exciting eCommerce revolution across Southeast Asia.