Area Manager (Tod's & Stuart Weitzman)

Kanmo Group; Jakarta Utara; On-site; IDR 833.472.000 - 1.166.862.000; Full time

Job summary

A leading luxury retail company located in Jakarta Utara is seeking an experienced Area Manager to lead multiple stores. This role involves achieving sales targets, managing store performance, and ensuring operational excellence. Candidates should have a minimum of 3–5 years of experience in luxury fashion retail management and a proven track record in driving KPIs. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a results-driven mindset. This position may require frequent travel for store visits.

Qualifications

• Minimum 3–5 years experience as Area Manager / Multi-Store Manager in luxury fashion retail.
• Demonstrated success in driving KPIs such as sales revenue, conversion, and operational standards.
• High attention to detail and operational excellence.

Responsibilities

• Lead and manage overall performance of multiple luxury retail stores.
• Achieve sales targets, profitability, and store KPIs.
• Conduct regular store audits with clear follow-up action plans.

Skills

Results-driven

Analytical thinker

Excellent leadership

CRM growth

Communication skills

Job description

Lead and manage overall performance of multiple luxury retail stores.

Achieve sales targets, profitability, and store KPIs including:

• Sales Growth & Productivity (UPT, ATV)
• CRM & Clienteling performance (VIP conversion & retention)
• Employee Productivity & Scheduling Efficiency
• NPS / Customer Satisfaction Score
• Stock accuracy, shrinkage control & inventory health

Strengthen clienteling initiatives and VIP customer engagement activities.

Ensure operational compliance, VM standards, and premium store experience.

Conduct regular store audits with clear follow-up action plans.

Build talent pipeline: hiring, onboarding, coaching & performance reviews.

Provide weekly & monthly business reports with clear insights and recommendations.

Coordinate closely with Marketing, VM, Training & Regional Teams to support business objectives.

Requirements

• Minimum 3–5 years experience as Area Manager / Multi-Store Manager in luxury fashion retail.
• Demonstrated success in driving KPIs such as sales revenue, conversion, CRM growth, and operational standards.
• Able to communicate confidently with regional/global teams.
• Capable of preparing professional reports and presenting business strategies.
• Results-driven, analytical thinker with strong business acumen.
• Excellent leadership, coaching mindset, and ability to influence diverse teams.
• High attention to detail and operational excellence.
• Willing to travel frequently for store visits and business priorities.
• Professional and polished appearance reflective of luxury brand expectations.

Kanmo Group was formed in 2005 as a subsidiary of the K. Aloomall Group focusing on retail distribution in Indonesia and the Indian sub-continent. Brands under the Group include Mothercare, Early Learning Centre, Gingersnaps, Justice, COACH, Karen Millen, Coast, Women’secret, Thomas Sabo, Nike Young Athletes, Wilio, Havaianas & Travel Gallery. With over 13 years of operations, Kanmo Group operates nearly 200 stores in Indonesia with a market leadership position in kids and baby segment, serving tens of thousands of customers monthly. The group has since extended its retail portfolio to include brands in fashion and accessories category, grown its distribution business and added travel retail to its growing portfolio. In 2017, Kanmo expanded its retail presence in footwear by acquiring the sole distributorship of the global brand Havaianas and launch of the concept footwear store for kids, Wilio.

Visit our company website: www.kanmogroup.com.

Follow our Instagram account @kanmo.career.