After-Sales Service Lead (HVAC) | Medan

PT Gree Electric Appliances Indonesia; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A reputable appliance manufacturing company in Medan is looking for a skilled After Sales Service Manager. You will be responsible for managing after sales service activities, ensuring customer satisfaction, and supervising installation and maintenance quality. Candidates should have a Bachelor's Degree in Engineering and at least 3 years of experience in a related field. Proficiency in English is required, with knowledge of Mandarin as a plus. Join a dynamic team that values hard work and leadership!

Qualifications

• 3 years working experience in after sales service.
• Ability to manage strategic plans for operational services.
• Can work individually and as a team player.

Responsibilities

• Manage after sales service activities and customer satisfaction.
• Supervise quality of installation and maintenance.
• Monitor after sales service staff performance.

Skills

Management of after sales service

Fluent in English

Leadership skills

Knowledge in air conditioning installation

Ability to analyze problems

Education

D3/D4 or Bachelor's Degree in Engineering (Electrical/Electronic)

Job description

A reputable appliance manufacturing company in Medan is looking for a skilled After Sales Service Manager. You will be responsible for managing after sales service activities, ensuring customer satisfaction, and supervising installation and maintenance quality. Candidates should have a Bachelor's Degree in Engineering and at least 3 years of experience in a related field. Proficiency in English is required, with knowledge of Mandarin as a plus. Join a dynamic team that values hard work and leadership!