Account Support (Sales)

Valdo Inc; Pontianak; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A fast-growing company in Kalimantan Barat is seeking a dedicated Relationship Officer to foster strong partnerships with merchant partners. The successful candidate will support merchants in enhancing their performance through promotional campaigns and will need a minimum of a Bachelor's degree. Strong communication and negotiation skills are essential, along with basic proficiency in Microsoft Excel or Google Sheets. This is an exciting opportunity to thrive in a results-driven environment.

Qualifications

• Minimum Bachelor’s degree in a relevant field.
• Previous experience in a relationship management role.
• Good command of communication and negotiation skills.

Responsibilities

• Build strong relationships with merchant partners.
• Support merchants with promotional campaigns and business initiatives.
• Identify business opportunities and pitch to merchants.

Skills

Relationship management

Negotiation skills

Communication skills

Performance improvement

Pressure handling

Education

Bachelor’s degree

Tools

Microsoft Excel

Google Sheets

Job description

Responsibilities

• Build and maintain strong relationships with merchant partners.
• Support merchants in improving performance through promo campaigns, branding, and business initiatives.
• Identify potential business opportunities and pitch relevant programs to merchants.
• Assist merchants in troubleshooting operational or platform-related issues.
• Work towards targets in a fast-paced, results-driven environment.

Requirements

• Minimum Bachelor’s degree.
• Experience as a Relationship Officer, Sales Officer, or Account Manager.
• Strong interest in the F&B industry.
• Able to work under pressure and meet targets.
• Good communication and negotiation skills.
• Basic proficiency in Microsoft Excel or Google Sheets.
• Passive English proficiency.