Account Manager

PT Focus Solusi Infotama; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading IT outsourcing company in Jakarta Utara is seeking a Sales professional to identify potential clients and manage client relationships. The role involves delivering tailored IT outsourcing solutions and achieving sales targets. Ideal candidates should have a Bachelor’s degree and 2–4 years of relevant experience. Proficiency in negotiation and strong communication skills are essential. This position offers the opportunity to work in a dynamic environment and drive business growth.

Qualifications

• 2–4 years of experience in Sales, Account Management, or Business Development in the Government Sector is required.
• Understanding of core IT roles is an advantage.
• Existing network of companies needing IT outsourcing services is a plus.

Responsibilities

• Identify and acquire new potential clients for IT outsourcing services.
• Build and maintain strong relationships with clients.
• Ensure timely delivery of solutions as per customer needs.
• Understand and provide suitable IT outsourcing solutions.
• Manage the sales pipeline and achieve targets.

Skills

Negotiation skills

Communication skills

Problem-solving skills

Client relationship management

Sales target management

Education

Bachelor’s degree in Business, Marketing, Information Technology, or a related field

Job description

Qualifications

• Bachelor’s degree in Business, Marketing, Information Technology, or a related field.
• 2–4 years of experience in Sales, Account Management, or Business Development within the Government Sector (B2B/B2G) in IT, outsourcing, or consulting.
• Proven experience in maintaining client relationships, including upselling and cross-selling.
• Strong negotiation, presentation, and communication skills.
• Ability to manage sales targets and maintain a structured sales pipeline.
• Understanding of core IT roles (Network, Engineer, IT Support, etc.) is an advantage.
• Proactive, results‑driven, and skilled in problem‑solving.
• Existing network of companies requiring IT outsourcing services is a plus.

Responsibilities

• Identify and acquire new potential clients who require IT outsourcing services.
• Build and maintain strong, long‑term relationships with clients to ensure satisfaction and retention.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Understand clients’ business and technical needs to provide suitable outsourcing solutions (IT Support, Developers, etc.).
• Responsible for working with the Sales team to onboard and integrate new clients and develop existing client relationships.
• Prepare proposals, pricing quotations, and solution presentations tailored to client requirements.
• Lead contract negotiations, service terms, and SLA discussions with clients.
• Manage the sales pipeline, revenue forecast, and achieve monthly/quarterly targets.
• Conduct market analysis to identify new business opportunities.
• Provide regular updates and reports on sales activities and account progress to management.