Account Manager

Kerry; Daerah Khusus Ibukota Jakarta; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading nutrition and taste company is seeking a Key Account Manager in Jakarta, Indonesia. This role focuses on expanding relationships with key customers and achieving sales objectives in markets such as Bakery and Dairy. The ideal candidate will possess a Bachelor's degree in Food Science or a related field and have at least 10 years of sales experience in the Food Ingredients industry. Strong English communication skills, problem-solving abilities, and a proactive attitude are essential for this position.

Qualifications

• At least 10 years of experience in sales or business development in the Food Ingredients industry.
• Strong understanding of Indonesia's retail business and key account management.

Responsibilities

• Achieve set KPIs across all key customers.
• Collaborate with internal teams to create and execute project plans.
• Explore and develop potential new customers and opportunities.

Skills

Sales strategy

Customer relationship management

Problem-solving

Negotiating skills

Market analysis

Fluent in English

Education

Bachelor’s degree in Food Science or related fields

Job description

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

The Key Account Manager expands relationships with key customers to deliver the sales strategy and objectives across different End Used Markets (EUMs) such as Bakery, Dairy, Snack, Beverages and Nutrition for global and local customer accounts in Indonesia. This role is responsible for achieving sales quota and assigned strategic account objective and represents the entire range of Kerry’s products in a customer menu first approach. They will lead the customer account planning cycle, ensuring alignment with customers’ needs and expectations.

Reporting To: Sales Director Indonesia
Work Location: Jakarta, Indonesia

Key responsibilities

Customer management

• Responsible for achieving set KPIs across all customers under your control.
• Establish and maintain good relationship with key customers.
• Selling a variety of food ingredient products and technologies to Key accounts proactively.
• Define and grow the business through effective customer management and account business plans for the responsible customers.
• Communicates and consistently monitors progress of the execution of the key account strategies.

Sales Planning, Execution & Project management

• Collaborate with EUM and Technology leads to deliver and drive an account plan with goals for short and long-term growth that is aligned to Kerry Strategy and growth targets.
• Provide and manage sales forecast to the relative departments internally.
• Lead and drive end-to-end project management by connecting all internal teams to maximize effectiveness and efficiency / meet KPI’s.
• Exploring and developing potential new customers and opportunities.
• Market analysis and understanding the competitors and their products and strategies.

Qualifications and skills

• Preferably a Bachelor’s degree or higher in Food Science / Food Engineering, Chemical Engineering, Nutrition or other related fields.
• Preferably at least 10 years or more of relevant working experience in Customer-facing, Sales / Business Development role in the Food Ingredients industry with proven track record of delivering result.
• Deep understanding of Indonesia retail business, key account and fragmented market.
• Exposure in Taste industry and/or Health and Nutrition industry is preferable.
• Experienced in strategic account planning, with strong negotiating and customer engagement skills.
• Must be fluent in English (both oral & written).
• Good problem-solving skills and ability to work in a matrix organisation structure within a complex market.
• Positive attitude and personality; open-minded, willing to learn, precise and a hands-on, team player.
• Self-motivated, with a ‘never give up’ attitude.