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1 807 postes de

Supply Chain Management à Grande-Bretagne

Logistics & Customer Service Team Leader

rexx systems GmbH

Tendring
Sur place
GBP 60 000 - 80 000
Il y a 10 jours
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Logistics & Customer Service Team Leader
rexx systems GmbH 
Tendring
Sur place
GBP 60 000 - 80 000
Plein temps
Il y a 11 jours

Résumé du poste

A leading logistics company based in Tendring is seeking a Team Lead to manage the Global Logistics and Customer Service teams. The role involves overseeing the order to cash process, managing logistics operations across the UK and international markets, and supervising team performance. Candidates should have experience in logistics management, strong leadership skills, and familiarity with ERP systems like SAP. The position offers a competitive salary and a comprehensive benefits package including holiday entitlements and healthcare.

Prestations

Competitive salary
25 days holiday plus bank holidays
Life assurance
Company pension
Healthcare Scheme
Bike to Work / Electric Car scheme
Volunteering days

Qualifications

  • Several years of previous experience in logistics, within UK, EU, and international markets.
  • Previous team supervision or management experience.
  • Knowledge of customs procedures, excise regulations, and international shipping requirements.

Responsabilités

  • Support logistics teams with day-to-day issues.
  • Coordinate transportation of goods ensuring timely delivery.
  • Manage customs documentation for international shipments.
  • Liaise with freight forwarders to facilitate delivery processes.
  • Assist in developing strategies to improve efficiency and reduce costs.

Connaissances

Logistics management
Team supervision
Customs procedures knowledge
Organizational skills
Communication skills
SAP or equivalent ERP knowledge
Problem-solving abilities
Inventory management

Formation

Degree in relevant field

Outils

SAP
MS Office
Logistics software
Description du poste

A vacancy has arisen for a Team Lead for the Global Logistics Coordinators and Customer Service Coordinators based in our Harwich office.

This role is a 70% operational role, combined with day-to-day supervision of two dynamic customer focused teams. Oversee the order to cash (OTC) process for Haltermann Carless UK, including but not limited to sales order entry and logistics operations across the UK, EU, and global markets. The successful candidate will have strong leadership and organisational skills plus a working knowledge of SAP for customer service and logistics.

Responsibilities
  • Support the customer service and logistics teams with day-to-day issues.
  • Manage leave, employee performance in line with company procedures, providing regular feedback and bi-annual reviews.
  • Coordinate and execute transportation of goods within the UK, EU, and international markets, ensuring timely and cost-effective delivery.
  • Manage customs documentation and procedures for international shipments, including import/export declarations and excise goods compliance.
  • Liaise with freight forwarders, transport providers and customs agents, to facilitate smooth clearance and delivery processes of inbound and outbound goods.
  • Perform accurate billing and month end invoicing processes, including resolving demurrage claims.
  • Collaborate with internal teams such as sales, finance and planning/distribution, to coordinate OTC activities.
  • Assist in developing and implementing strategies to improve efficiency and reduce costs.
  • Become a recognised source of expertise with HCUK platforms and reporting. Comply with company policies and processes and procedures including but not limited to ISO9001, 14001 and 18001.
Qualifications and Experience
  • Several years of previous experience in logistics, or supply chain management, preferably involving UK, EU, and international markets.
  • Degree education preferred.
  • Team supervision / management experience.
  • Knowledge of customs procedures, excise regulations, and international shipping requirements.
  • Strong organizational and communication skills.
  • Ability to work effectively with customs agents, freight providers, and internal teams.
  • Use of SAP or similar ERP system preferable.
  • Proficiency in logistics software and MS Office suite.
  • Attention to detail and problem-solving abilities.
  • Experience of inventory management in third party locations.
Benefits

The position is full time 35 hours per week. We offer a competitive salary and benefits package to support this.

  • 25 days holiday plus bank holiday increasing to 27 days with service.
  • Life assurance
  • Company pension
  • Healthcare Scheme
  • Bike to Work / Electric Car scheme
  • Volunteering days

If you are interested in the role please click the apply button and upload your cv.

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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