Senior Service Delivery Lead – Repairs & Maintenance

BD Group; Greater London; On-site; GBP 51,000 - 60,000; Full time

Job summary

A facilities services company is seeking an experienced Service Delivery Manager for their Repairs & Maintenance division. This role involves leading responsive repair teams, ensuring high-quality service delivery, managing budgets, and improving operational efficiency. Candidates should have strong experience in project management and supply chain management and hold relevant qualifications in building. This is a fixed-term contract based in Dagenham, offering a competitive salary of £60,000 per annum.

Benefits

Private Medical Insurance

Group Life Assurance

Pension Scheme

Paid Holidays from 26 days per annum

Health & wellbeing support

Career development and training

Free parking

Free parking

Great team environment

Qualifications

• Strong experience managing services/projects in a commercial repairs & maintenance environment.
• Proven track record in delivering operational programmes exceeding £5m annually.
• Full, clean UK manual driving licence.

Responsibilities

• Lead responsive repair work streams to ensure quality service.
• Manage budgets and commercial risks on contracts.
• Drive team performance to exceed KPIs and service standards.

Skills

Project Management

Customer Engagement

Supply Chain Management

Budget Management

Operational Efficiency

Education

HNC in Building

Degree in Building-related subject

Job description

A facilities services company is seeking an experienced Service Delivery Manager for their Repairs & Maintenance division. This role involves leading responsive repair teams, ensuring high-quality service delivery, managing budgets, and improving operational efficiency. Candidates should have strong experience in project management and supply chain management and hold relevant qualifications in building. This is a fixed-term contract based in Dagenham, offering a competitive salary of £60,000 per annum.