Shop Assistance jobs in United Kingdom

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for?

We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third‑party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader.

As a Buyer, you'll own the global product strategy that powers our Beauty Boxes and positions LOOKFANTASTIC as a market leader in beauty discovery. Working closely with the General Manager, you'll help shape the long‑term product vision, range plan and budget, ensuring we continue to deliver exceptional brand partnerships, customer excitement, and commercial success. You'll play a pivotal role in driving growth and innovation—collaborating across functions, influencing and showcasing to senior stakeholders, and driving Beauty Box forward as a key proposition within the wider LOOKFANTASTIC brand to both customers and brand partners.

• Partner with the GM on annual range planning and budget management, ensuring profitability and cost efficiency.
• Lead the sourcing and negotiation strategy for monthly, limited‑edition, and seasonal Boxes.
• Manage, motivate and guide a team of 2 to deliver the yearly range, ensuring hitting product scoring metrics agreed across the business.
• Collaborate with senior Buying teams to align brand plans and optimise commercial negotiations for The Box.
• Represent Beauty Box and sampling in key new business meetings and partnership strategy discussions with leading global beauty brands.
• Be the product lead for Beauty Box in cross‑functional forums with SLT and wider stakeholders, shaping product strategy and vision.
• Own and evolve the Beauty Box pitch deck, collaborating with Marketing and Commercial Marketing to deliver market‑leading partnership packages that drive impact and efficiency.
• Build and nurture relationships with global brands to secure the exclusive and new products and brand inclusions as we drive sampling forward on LF with our partners.
• Stay ahead of emerging beauty trends, translating insights into innovative product curations and collaborations.

• Passionate about beauty and always ahead of the trends.
• Experienced in buying, account management, or brand partnerships.
• Commercially sharp with strong negotiation and financial acumen.
• Skilled at building influence across senior and cross‑functional teams.
• Strategic, creative, and driven to make an impact in a fast‑paced environment.

Access bespoke development programmes that have been designed and developed by our in‑house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry‑leading training provider.

• 25 days annual leave plus bank holidays.
• Enjoy your birthday off (no work on your birthday).
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12‑months.

• Access face‑to‑face and virtual appointments with our in‑house GP.
• Access our 24/7 Employee Assistance Programme (EAP) which is provided by Bupa.
• State‑of‑the‑art on‑site gym.
• Access to our on‑site physio.

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On‑site staff shop.
• Access to on‑site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.