Field Service Manager

Stannah; Warrington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading lift service provider in Warrington is seeking a Field Service Manager to lead a team of skilled engineers. This role includes planning workloads, ensuring compliance with health and safety standards, and maintaining customer relationships. The ideal candidate should have significant experience in the lift and escalator industry and relevant qualifications. Competitive salary and benefits, including a profit share scheme and additional holidays, are offered. Apply now to be part of a valued and inclusive team.

Benefits

Market Aligned Salary

Profit Share Bonus Scheme

25 days holiday

Pension Scheme

SimplyHealth Cash Plan

Life Assurance Scheme

Employee Assistance Programme

Car allowance

Qualifications

• Previous experience in the lift and escalator industry or similar service industry.
• Relevant technical or management qualifications are desirable.

Responsibilities

• Plan workloads for Lift and Escalator Engineers efficiently.
• Manage team absence, performance, and appraisals.
• Ensure compliance with Health and Safety procedures.
• Conduct regular site monitoring.
• Maintain customer relationships and address queries.

Skills

Leadership

Team Management

Customer Relationship Management

Health and Safety Compliance

Education

NVQ Level 3 / NVQ Level 4 in Lift Engineering

Job description

Job Description

Field Service Manager Jobs in Warrington at Stannah - Join Our Team!

Stannah is a proud leader of the global lift market. We are focused on the future; keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever-changing demands the world presents.

As the Field Service Manager , you will play a pivotal role in driving operational excellence and exceeding business goals.

Day to day, you'll lead a team of skilled Lift & Escalator Engineers working on industrial lifts. Guiding them towards successfully achieving our Business Plan targets for Planned Preventative Maintenance (PPM), LOLER defects, and call-outs within our branch's designated area.

You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards.

This job is a great opportunity for an experienced Lift Engineer looking to progress into a management role.

The successful candidate will be based from our Warrington Service Branch, however, travel throughout Warrington is to be expected therefore a full UK driving licence is essential.

Working hours : Monday-Thursday 08.00-16.45 and Friday 08.00-15 : 45

Field Service Manager Job Responsibilities :

• Efficiently plan Lift and Escalator Engineers workloads
• Manage absence, performance, and appraisals for the team.
• Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements
• Carry out regular site monitoring
• Maintain relationships with customers, addressing any queries and complaints
• Maintain credit control logs and CRM

Please see here for full Job Description : Field Service Manager job description

Qualifications

Field Service Manager Job Requirements :

• Previous experience working within the lift and Escalator industry or similar service industry with transferable skills is essential
• Relevant technical or management qualifications would be desirable
• NVQ Level 3 / NVQ Level 4 in Lift Engineering

Additional Information

If you’re an experienced Lift Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you!

This Lift Manager job would be suitable for someone who has previously worked as a Field Service Manager, Lift Service Manager, Lift Repair Manager, Lift Service Supervisor or similar

Benefits Include :

• Market Aligned Salary, paid on a monthly basis
• Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
• 25 days holiday, plus bank holidays
• Holiday scheme to buy extra days’ annual leave
• Pension Scheme. Matched contribution / salary sacrifice
• SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
• Life Assurance Scheme
• Long Service award scheme, with holiday benefit
• Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
• Employee Assistance Programme. A workplace initiative to support and enhance well-being
• Enhanced maternity and paternity provision
• Car allowance

#MandRWarrington

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.

We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect.Our employees are the heart of our business.

We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.