Service Technician jobs in United Kingdom

Logistics is our business. People are our passion.

Dematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members.

Dematic is a global engineering company that designs, builds, and supports logistics solutions that optimize material and information flow—from receiving to shipping, within the factory, warehouse, or distribution centre.

When you join our team, you will be empowered to think big and take charge of your career, shaping your future while tackling some of the industry's toughest technical and logistical challenges. We need your tech-savvy and innovative approach to help us continue transforming the industry with world-class, leading-edge solutions.

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn more here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic is proud to provide equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by law. This policy applies to all employment terms, including recruiting, hiring, promotion, termination, and training.

Working for a globally recognized customer, the role demands dedication and professionalism that Dematic Customer Services is known for. As a Shift Maintenance Technician, your responsibilities will include:

• Maintaining, repairing, and supporting equipment within the scope of the contract on the customer's site.
• Ensuring delivery meets Dematic and customer expectations to achieve KPI targets.
• Performing scheduled AMHE equipment servicing according to manuals and standards.
• Undertaking repairs following manufacturer recommendations and industry practices.
• Diagnosing faults in mechanical, electrical, electronic, PLC, and PC systems and executing repairs.
• Prioritizing system faults.
• Complying with health and safety legislation.
• Recording all work accurately.
• Participating in continuous improvement initiatives.
• Maintaining product flow and on-site spares levels.
• Representing the company professionally and maintaining good customer relations.
• Adhering to quality processes and procedures.

Contributing to the team:

• NVQ Level 3 / ONC in Electrical or Mechanical Engineering or equivalent.
• IOSH working safely (desirable).
• Recognized Engineering Apprenticeship.
• Understanding of technical manuals and drawings.
• Basic control systems and problem-solving skills.
• Basic PLC knowledge.
• Experience working at height.
• Experience with conveyor systems.
• Good PC literacy.
• Knowledge of PPM schedules.
• Understanding of FEM and BS standards in automated warehouses.
• Continuous improvement mindset.
• Proactive health and safety experience.
• Experience reviewing and creating risk assessments and method statements.
• Ability to manage contractors when required.