8,628
Service Engineer jobs in United Kingdom
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Electrical Maintenance Engineer
TechNichols Resourcing
Lichfield
On-site
GBP 50,000 - 53,000
30+ days ago
Refrigeration / HVAC Maintenance Engineer (Days)
Rise Technical
England
On-site
GBP 35,000 - 42,000
30+ days ago
Connect with headhunters to apply for similar jobsMulti Skilled Electrical bias Maintenance Engineer
ZipRecruiter
Ashby-de-la-Zouch
On-site
GBP 60,000 - 80,000
30+ days ago
Maintenance Engineer - Permanent Nights
Pioneer Selection
England
On-site
GBP 52,000 - 56,000
30+ days ago
Customer Service Advisor
Challenge-trg Recruitment Ltd
Pontyclun
On-site
GBP 24,000 - 27,000
30+ days ago
Customer Service Advisor
RetailChoice
Willenhall
On-site
GBP 40,000 - 60,000
Full time
30+ days ago
Job summary
A leading logistics company in Willenhall is seeking a Customer Service Advisor to provide exceptional service to our clients. You'll manage customer inquiries, ensuring resolutions and satisfaction. Ideal candidates must be team-oriented, have problem-solving skills, and a strong focus on customer service. This role offers competitive pay and excellent career progression opportunities.
Benefits
Competitive Rates of Pay
Company Funded Health Cash Plan
Holidays: 20 days plus bank holidays
Long Service Recognition scheme
Enhanced Maternity & Paternity
Company Pension Scheme
Life Assurance
Employee Assistance programme
DX Discounts Portal
Excellent opportunities for career progression
Qualifications
- Experience in handling customer queries effectively.
- Ability to work in a team to deliver excellent service.
- Proactive in resolving issues and identifying escalations.
Responsibilities
- Receive and handle all inbound customer queries.
- Action customer queries according to service agreements.
- Engage with service centres to meet customer requirements.
Skills
Customer service orientation
Problem-solving
Teamwork
Job description
An exciting new Customer Service Advisor opportunity at DX!
About Us
We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail!
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX we know our people are our foundation of success. We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities! Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise.
Why DX?
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer-focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.
We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.
Role Summary
Our Customer Service Advisors live our customer promise - Delivered Exactly - by delighting our customers each and every time. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers. Working alongside our operational and account management teams you will be able to positively influence our customers' needs and resolve any potential issues.
Key Responsibilities
LNKD1_UKTJ
About Us
We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail!
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX we know our people are our foundation of success. We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities! Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise.
Why DX?
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer-focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.
We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.
Role Summary
Our Customer Service Advisors live our customer promise - Delivered Exactly - by delighting our customers each and every time. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers. Working alongside our operational and account management teams you will be able to positively influence our customers' needs and resolve any potential issues.
Key Responsibilities
- Receive and handle all inbound, internal and external customer queries and manage through to resolution for specific customer accounts
- Action all customer queries in line with the required processes and service level agreements
- Work as part of a team to ensure great customer service delivery - every time
- Engage proactively with service centres to ensure customer requirements are received and actioned
- Recognise and deal with queries, requests and problems in line with our customer account requirements
- Identification and action of escalation issues
- Undertake any other customer account support duties as required
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
LNKD1_UKTJ
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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