Team Manager - Service Manager

Social Care 2 Recruit; Cradley Heath; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care services provider is seeking a Team Manager - Service Manager in Birmingham. This role involves managing support staff, ensuring high-quality care for adults with learning disabilities, and maintaining compliance with regulations. Ideal candidates should possess strong leadership and communication skills with experience in similar settings. The position offers competitive salary, training opportunities, and a supportive environment. Passion for improving the lives of vulnerable adults is essential.

Benefits

Competitive salary

Comprehensive training

Career progression opportunities

28 days of annual leave

Qualifications

• Previous experience in a leadership or management role in a similar setting.
• Strong knowledge of the needs of adults with learning disabilities and mental health needs.
• Ability to manage and motivate a team effectively.

Responsibilities

• Manage a team of support staff, including recruitment, training, and performance management.
• Ensure the delivery of person-centered care and support to service users.
• Monitor and maintain compliance with regulatory standards.

Skills

Leadership

Communication

Team Management

Interpersonal Skills

Regulatory Knowledge

Organizational Skills

Microsoft Office

Education

NVQ Level 5 in Health and Social Care

Job description

Position : Team Manager - Service Manager

Location : Birmingham, UK

Type : Permanent, Full-time

Company Overview

We are a leading provider of supported living services for adults with learning disabilities and low level mental health needs. With a focus on promoting independence and improving quality of life, we are dedicated to providing person-centered care and support to our service users. We are currently seeking a highly motivated and experienced individual to join our team as a Team Manager - Service Manager for our Birmingham location.

Role Overview

As the Team Manager - Service Manager, you will be responsible for overseeing the day-to-day operations of our supported living service in Birmingham. You will manage a team of support staff and ensure the delivery of high-quality care and support to our service users. This is a great opportunity for a team leader looking to step up to a managerial role and make a positive impact on the lives of vulnerable adults.

Key Responsibilities

• Manage a team of support staff, including recruitment, training, and performance management
• Ensure the delivery of person-centered care and support to service users
• Develop and maintain positive relationships with service users, their families, and other stakeholders
• Monitor and maintain the service's compliance with regulatory standards and company policies
• Manage budgets and resources effectively to ensure the smooth running of the service
• Participate in on-call duties as required
• Contribute to the development and implementation of service improvement plans
• Act as a role model for the team and promote a positive and inclusive work culture

Requirements

• Previous experience in a leadership or management role in a similar setting
• Strong knowledge and understanding of the needs of adults with learning disabilities and mental health needs
• Excellent communication and interpersonal skills
• Ability to manage and motivate a team effectively
• Good understanding of regulatory requirements and quality standards
• Strong organizational and time-management skills
• Proficient in Microsoft Office and other relevant software
• NVQ Level 5 in Health and Social Care or equivalent (desirable)

We Offer

• Competitive salary based on experience
• Comprehensive training and development opportunities
• Supportive and inclusive work environment
• Opportunities for career progression within a growing organization

28 days of annual leave (including bank holidays)

If you are passionate about making a positive difference in the lives of vulnerable adults and have the required skills and experience, we would love to hear from you. Apply now to join our dedicated team in Birmingham as a Team Manager - Service Manager.

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