EMEA Client Manager — Higher Ed Tech, Arabic Fluent

Symplicity; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading education technology firm is seeking a Client Manager to enhance relationships with university partners in the EMEA region. The role involves serving as a primary point of contact, ensuring client satisfaction, and driving product adoption. Candidates should possess a Bachelor's degree along with native or fluent Arabic and strong English communication skills. This position requires excellent relationship-building abilities and a genuine interest in the Higher Education sector. Join a dynamic team focused on helping clients achieve their strategic goals.

Qualifications

• Bachelor’s degree required.
• Native or fluent Arabic language skills for EMEA client support.
• Proven customer service and relationship building excellence.

Responsibilities

• Build trusted relationships for successful service delivery.
• Identify upsell opportunities within existing accounts.
• Maintain knowledge of industry trends and client best practices.

Skills

Native or fluent Arabic language skills

Customer service excellence

Relationship building

Analytical thinking

Written and verbal communication in English

Interest in Higher Education

Interpersonal skills

Education

Bachelor’s degree

Job description

A leading education technology firm is seeking a Client Manager to enhance relationships with university partners in the EMEA region. The role involves serving as a primary point of contact, ensuring client satisfaction, and driving product adoption. Candidates should possess a Bachelor's degree along with native or fluent Arabic and strong English communication skills. This position requires excellent relationship-building abilities and a genuine interest in the Higher Education sector. Join a dynamic team focused on helping clients achieve their strategic goals.