Service Delivery jobs in United Kingdom

Local Authority

Isle of Wight (agile working)

37 hours per week, although part time will be considered

Monday to Friday

Starts 24th November for a minimum of 4 months

To assist with providing a property management and property records management function and to assist and lead on landlord and tenant matters.

Provide a property management service dealing with rented out property portfolio, overseeing the invoicing of tenant's rents and service charges, liaising with tenants and dealing with tenant-related issues such as assignments and general tenant requests and, as requested, to oversee the payment of rents.

Deliver a general property service which engages customers / stakeholders and enables them to make effective use of the service. Develop the service, using customer / stakeholder consultations to inform requirements. Ensure the service is delivered to the quality, organisational and professional standards required.

Ensure all required records and information are maintained correctly. Use technical knowledge and expertise to analyse information, identify areas of potential concern and recommend options / solutions. Research and evaluate current issues, developments, good practice and legislation changes in the work area.

Work with other professionals and service areas to provide a seamless support service. Liaise with other agencies on operational issues and ensure effective service delivery. Work with partner organisations as required.

Assist the Strategic Head of Service and other property colleagues as required with providing a professional and quality property service.

Assist officers on all Property Team property matters as required, such as obtaining valuation advice or obtaining legal advice from colleagues in the Legal Team, etc.

Assist property colleagues with the provision of property advice for corporate projects as required, such as acquisitions, disposals, the accommodation strategy, service area property requirements and regeneration schemes.

Must have proven experience of property management experience, including substantial direct liaison with landlords, tenants, and others, and of dealing with tenant groups.

Demonstrable experience and application of working across a variety of General Practice property disciplines including property management, property lettings, management of rental income and service charges, in addition to other general property / estates matters such as dealing with applications for assignments and subletting.

Substantial experience of liaising with landlords, tenants, tenant groups, consultants, contractors, others, and of negotiating outstanding rental payments, etc.

Proven ability of researching the history of buildings (including past renovations and any irregularities which assists in assessing the overall integrity and values of a property).

Ability to analyse the local property market to provide accurate valuations and investment advice, involving market trends, property values and economic viability.

Experience of tailoring research to meet the specific needs of clients such as developing real estate strategies, managing property portfolios, and advising on dispute resolution.

Experience of managing property budgets / income and service charges.

Must have RICS or equivalent status.

£38.20 per hour worked (PAYE)

If you have the experience required please email your CV, with the job title as the subject, to info@wprecruitment.co.uk.

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