Service Delivery jobs in United Kingdom
Hotel Services Lead: Elevating Guest Experience & Operations
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Hotel Services Lead: Elevating Guest Experience & Operations
Job summary
A leading UK recruitment agency is seeking a Hotel Services Manager for a full-time, permanent position in Milton Keynes. The successful candidate will lead the hotel service team, ensuring outstanding service quality and compliance with health and safety standards. Responsibilities include training staff, managing shifts, and overseeing all aspects of hotel service delivery. A competitive salary range of £32,000 to £36,000 per annum is offered, along with the opportunity for career development.
Qualifications
- Experience in a similar role or potential for career development.
- Ability to lead and train a team effectively.
- Understanding of health, safety, and hygiene requirements.
Responsibilities
- Lead the hotel service team and ensure training in service standards.
- Comply with company and legal requirements including health and safety.
- Manage the duty management team and cover shifts.
- Oversee large functions to maintain service standards.
- Ensure proper communication with all management team members.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.