9,500

Service Delivery jobs in United Kingdom

Incident & Problem Resolution Analyst

MUFG Americas

Greater London
On-site
GBP 35,000 - 50,000
26 days ago
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Contracts Administrator

Londinium Recruitment

England
Hybrid
GBP 30,000 - 40,000
28 days ago

ICS OT Cyber Security Consultant

Capula

England
Hybrid
GBP 45,000 - 65,000
28 days ago

Contracts Administrator

Londinium Recruitment

Guildford
Hybrid
GBP 30,000 - 40,000
28 days ago

Customer Service Executive

Office Angels

Yate
On-site
GBP 27,000
28 days ago
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Dutch Or Danish Speaking Client Services Executive

Language Business

City Of London
On-site
GBP 35,000
28 days ago

Technical Supervisor

JLL

Ringway
On-site
GBP 40,000 - 60,000
28 days ago

Gas Engineer

Workchain

East Midlands
On-site
GBP 34,000 - 41,000
28 days ago
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Responsive Repairs Planning Supervisor

Deekay Technical Recruitment

Ashford
On-site
GBP 30,000 - 45,000
28 days ago

Head of Surveying & Minor Works

Public Sector

Greater London
On-site
GBP 70,000 - 79,000
28 days ago

Facilities Administrator

Office Angels

Manchester
On-site
GBP 25,000 - 29,000
28 days ago

Head Of Surveying & Minor Works

Goodman Masson

City Of London
On-site
GBP 70,000 - 79,000
28 days ago

Senior Cyber Security Consultant

Metrica Recruitment

Greater London
On-site
GBP 100,000 - 125,000
28 days ago

Head Receptionist

Stockwood Medical Centre

Bristol
On-site
GBP 30,000 - 38,000
28 days ago

Financial Change Consultant (FP&A / Accounting / Transformation)

Treliant

Belfast
On-site
GBP 50,000 - 70,000
28 days ago

Responsive Repairs Planning Supervisor

Deekay Technical Recruitment

Maidstone
On-site
GBP 80,000 - 100,000
28 days ago

Paraplanner

Service Care Solutions

Whetstone
Hybrid
GBP 35,000 - 45,000
28 days ago

Partner- Corporate Real Estate

Beach Baker Property Recruitment

Birmingham
On-site
GBP 70,000 - 100,000
28 days ago

Service Operations Manager: Customer Experience & Logistics

AJM Healthcare

Milton Keynes
On-site
GBP 45,000 - 60,000
28 days ago

Recovery Worker - Assessments Team - Leeds - Sanctuary Personal

Sanctuary Personnel Ltd

Leeds
Hybrid
GBP 10,000 - 40,000
28 days ago

Chief Executive Officer | Terapia

Peridot Partners

Greater London
On-site
GBP 70,000 - 90,000
28 days ago

Receptionist

Total Facilities Recruitment Limited

Shaw
On-site
GBP 10,000 - 40,000
16 days ago

Community Adult Consultant Psychiatrist MHWT - North/South

NHS

England
On-site
GBP 109,000 - 146,000
16 days ago

Senior Principal Architecture: Cloud Infrastructure - Executive Director

JPMorgan Chase & Co.

Greater London
On-site
GBP 90,000 - 130,000
16 days ago

Mechanical and Plumbing Engineer

SaluteMyJob

Greater London
On-site
GBP 35,000 - 45,000
16 days ago

Top job titles:

Business Analyst jobsSupport Worker jobsHealth jobsPublic Relations Manager jobsAsset Management jobsAssistance jobsPractice Manager jobsHealth Care Administration jobsChief Digital Officer jobsFinance Officer jobs

Top companies:

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Top cities:

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Similar jobs:

Assistant Customer Service jobsCustomer Service jobsCustomer Service Assistant jobsRemote Customer Service jobsCustomer Service Manager jobsService Desk jobsDelivery jobsField Service Engineer jobsFinancial Services jobsService Client jobs
Incident & Problem Resolution Analyst
MUFG Americas
Greater London
On-site
GBP 35,000 - 50,000
Full time
21 days ago

Job summary

A leading financial services firm in Greater London seeks an IT support professional to oversee service delivery and technical support. Ideal candidates will have a degree in computer science or engineering, with proficiency in ServiceNow and IT service management. Responsibilities include managing hardware services, providing technical assistance, and ensuring service quality. The role emphasizes collaboration and efficient problem-solving within a large organization, making it ideal for those passionate about technology and customer service.

Benefits

Flexible working arrangements
Diversity and inclusion initiatives

Qualifications

  • Degree or equivalent work experience equally preferable.
  • Experience in IT delivery services across a large organization required.
  • Experience in the banking or finance industries preferred.

Responsibilities

  • Interface with vendors to provide service on PCs and related hardware.
  • Install, configure, troubleshoot, and maintain office productivity tools.
  • Monitor calls and emails to maintain quality services.
  • Respond to inquiries and provide technical support.
  • Train new and existing users on applications and technologies.

Skills

Proficiency with ServiceNow ITSM
TCP/IP
Microsoft 365 Suite
Troubleshooting Microsoft Windows
Analytical thinking

Education

Undergraduate degree in computer science, information technology or engineering

Tools

ServiceNow
Microsoft Azure Active Directory
Citrix Virtual Desktop
Job description
A leading financial services firm in Greater London seeks an IT support professional to oversee service delivery and technical support. Ideal candidates will have a degree in computer science or engineering, with proficiency in ServiceNow and IT service management. Responsibilities include managing hardware services, providing technical assistance, and ensuring service quality. The role emphasizes collaboration and efficient problem-solving within a large organization, making it ideal for those passionate about technology and customer service.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.