Receptionist

Total Facilities Recruitment Limited; Shaw; On-site; GBP 10,000 - 40,000; Full time

Job summary

A recruitment agency in the UK seeks a receptionist to provide exceptional customer service at their client’s Newbury site. Responsibilities include welcoming visitors, handling queries, and managing communication. Ideal candidates have experience in customer-facing roles, such as hotels or corporate environments. Applicants must exhibit professionalism and proper attire. This position runs from December 11th to January 13th, Monday to Friday, 8am to 5pm.

Qualifications

• Customer-facing experience in hotels, corporate environments, airlines, or marketing/events is required.
• Must have a friendly, professional demeanor and impeccable presentation.
• Candidates must own appropriate attire: a black/navy suit with a matching blazer.

Responsibilities

• Welcome visitors and direct them appropriately.
• Answer calls and emails promptly.
• Manage reception and helpdesk inbox.
• Handle queries from occupants.
• Sign in visitors and provide directions.
• Report issues to management.
• Maintain a tidy front-of-house area.

Skills

Customer service

Communication

Administrative skills

Job description

We are currently looking for a receptionist to work on our client’s site within Newbury, ensuring that all tenants and visitors receive a 5* service.

The role involves working in the front‑of‑house team on the ground floor, welcoming visitors, answering emails and phone calls, handling queries from visitors, and performing administrative duties.

Newbury – 11th December to 13th January

Monday to Friday – 8am to 5pm

Responsibilities

• Ensure a five‑star service by welcoming visitors and directing them accordingly.
• Answer all calls and emails promptly and appropriately.
• Manage the reception and helpdesk inbox.
• Deal with any queries from occupiers or workers.
• Sign in visitors and provide directions.
• Report relevant information and issues to the Front of House Manager and the designated Facilities Management team.
• Maintain an immaculate front‑of‑house area, replenish kitchen stock, and keep all areas tidy.

Qualifications & Preferences

We are looking for candidates with customer‑facing experience in:

• Hotels
• Corporate environments
• Airlines
• Marketing/Event

Desired traits include enthusiasm for high‑level service delivery, a friendly, professional, bubbly personality, and an extremely well‑presented appearance (must own a Black/Navy suit with matching blazer, white shirt, and black court shoes – tie required for male applicants).

DUE TO THE LEVELS OF APPLICATIONS, ONLY SUITABLE CANDIDATES WILL BE CONTACTED.