Quality Assurance Analyst à Grande-Bretagne

Are you looking for a development opportunity in the Council in the Traffic and Network Management Team? Are you devoted to continuous improvement, working in a team with a varied range of roles and responsibilities across many Highways-related disciplines? This permanent position is well suited to enthusiastic, diligent and proactive individuals who are looking to work in a thriving and supportive working environment.

Based within the Traffic and Network Management Team you will be inspecting activities on the Staffordshire highways network including parking permits, street works permit activity, highways licences and temporary/permanent traffic regulation orders with the aim of assessing suitability and minimising disruption and congestion, keeping traffic moving, ensuring safety and compliance on the network and providing a vital service to the residents of Staffordshire.

• Be working closely with the Officers, Administrators and Coordination Managers and using your knowledge and skills to assess the impact of applications.
• Use your judgement to provide advice and apply amendments, controls or restrictions to work carried out in order to achieve the goals of the Traffic Management Act 2004 and the New Roads & Streetworks Act 1991 (NRSWA).
• Interpret and implement the NRSWA Code of Practice for Inspections and the Specification for the Reinstatement of Openings in the Highway (SROH).
• Report into the Traffic and Network Inspections Managers, maintaining precise and accurate records of inspection activities.
• Liaise with various internal and external companies, authorities and stakeholders.
• Look to achieve resolutions to defective work and apparatus on the highway whilst maintaining departmental goals.

You will: have excellent inter‑personal and customer service skills; be a highly motivated, self‑starter with a drive to succeed, demonstrating a positive ‘Can do’ attitude; be able to deal with a range of issues and conflicting demands whilst adhering to relevant legislation and delivering to tight deadlines and keeping calm under pressure.

• Hold or be willing to train to acquire required accreditation – LANTRA 12D (M7) Supervisor as a minimum.
• Demonstrable experience as NRSWA – Supervisor.
• Previous experience in traffic and network management.
• Experience of dealing with permits, licences and road works on the public highway.
• Ability to interrogate data and make recommendations.
• Full UK driving licence.

Interviews will be held: Week commencing 18 November 2025.

For an informal discussion about the role, please contact Andrew Madigan on 07580 801965 or Joseph Lee on 07817 571424, or email andrew.madigan@staffordshire.gov.uk or joseph.lee@staffordshire.gov.uk.

We’re happy to talk flexible working.

Staffordshire County Council is an equal opportunities organisation and a Disability Confident employer. We encourage applications from all backgrounds and communities, and we are a Gold Award Armed Forces employer. We offer a guaranteed interview for care leavers, ensuring that any application that meets the minimum criteria for the post is considered. We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults.

Our Values: We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future. We look forward and race ahead – that goes for your career too.

Benefits: We recognise that our employees are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and enjoy a healthy work‑life balance. In addition to your salary, as a member of staff you will have access to our rewards and benefits programme.

Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially your supporting statement, to highlight what you’ll bring to the role.

We are committed to safeguarding and protecting the welfare of children and young people. As a child protection service, Staffordshire County Council supports the health and wellbeing of children and young people. Our recruitment process ensures fairness and equality, and every staff member is subject to a DBS check.

Staffordshire County Council is an equal opportunities organisation and a Disability Confident employer. We encourage applications from all backgrounds and communities. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers – we offer a guaranteed interview as long as your application meets the minimum criteria for the post.