Streetworks Compliance Inspector – AR

Carrington Blake Recruitment; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Inspector for Streetworks Compliance in London. The role involves ensuring compliance with highway regulations, conducting inspections, and liaising with various stakeholders. The ideal candidate will have a strong background in network management and relevant qualifications. This position offers an opportunity to work closely with local government and make a difference in community safety.

Qualifications

• Experience of supervising multi-disciplinary professionals.
• Experience of managing public works and highway regulations.
• Ability to deal with sensitive issues effectively.

Responsibilities

• Conduct inspections and monitor compliance with street works legislation.
• Engage with stakeholders to ensure effective service delivery.
• Write reports and manage documentation related to highway works.

Skills

Good understanding of contemporary policy

Excellent communication skills

Ability to supervise staff

Knowledge of health and safety legislation

Education

Relevant New Roads and Street Works qualification

Incorporated membership of a relevant professional body

Job description

Overview

LONDON BOROUGH OF TOWER HAMLETS
JOB DESCRIPTION
(Note: This is a generic JD for an Inspector (Streetworks Compliance) role within the Network Management Group of the Highways & Transportation Service)

MAIN PURPOSE OF THE JOB

1. As an Inspector Streetworks Compliance within the Network Management Team, to operationally provide high quality inspection, recording and reporting on statutory undertakers works, Council promoted works, their contractors and highways activity organisers, so as to ensure compliance with conditions stipulated in permissions for these works, or activities (including events) taking place on the borough’s public highway network, ensuring works are carried out in safe manner and complies with legislative requirements.
2. To validate the accuracy of Permit Condition data as supplied by the works promoter and carry out performance monitoring as required under the legislation, providing accurate and concise documentary evidence (including photographs) for reinstatement defects, Fixed Penalty Notices, FPNs and s74 performance.
3. To ensure the income from potential charges and fines for utility works is effectively recovered through a thorough inspection regime.
4. To establish and maintain excellent relationships with key internal and external stakeholders that facilitates the work of the services provided and enhances the Council’s reputation, including representing the Council at national and regional forums.

DUTIES & RESPONSIBILITIES

Customer Focus

1. To positively engage with, listen to and communicate effectively with all our customers and stakeholders.
2. To ensure that areas of work responsible for maintain a focus on customer needs/demands and expectations providing a high quality of service.
3. To work with colleagues to deal effectively and tactfully with customer complaints and reports about issues concerning the public highway environment ensuring that all matters are investigated and dealt with in an appropriate manner.

Leadership and Management

1. To promote a customer-centric culture through exemplar behaviour in accordance the Council’s TOWER values and behaviours.
2. To work together with 1) colleagues across the Service and Group, 2) external works and activities promoters, agencies and service users to develop strong working relationships.
3. To promote and comply with the Council’s Equal Opportunities Policy and the principles of equality and valuing diversity and ensure that all forms of discrimination in employment and service provision are eliminated.

Communications

1. To promote and raise the profile of the Highways & Transportation Service and the Network Management Group and the range of services it provides.
2. To contribute to the effective liaison, communication and the sharing of data between external and internal partners, organisations and networks to create opportunities and monitor cross-cutting projects and programmes so appropriate adjustments can be made to keep projects and programmes on track.

Technical & Operational (T&O)

1. To systematically carry out and record sample, routine and investigatory inspections of Statutory Undertaker’s works and borough promoted works., including the extraction of Notice and inspections information from the Streetworks register and to use data capture devices for site recording of site works and activities.
2. To identify responsibility for defective works and initiate the appropriate statutory inspection regime and follow until remedial works are undertaken to a satisfactory standard, including offering advice regarding remedial measures to ameliorate dangerous street works and highway surface defects.
3. To monitor the performance of statutory undertakers and the Council’s highway works and street lighting contractors, and supervise on-site personnel where necessary to ensure compliance with current codes of practice and specifications, including giving instructions directly to contractors and other parties and take necessary enforcement action (including issuing Fixed penalty Notices, FPN’s) against both authorised and unauthorised works/activities so that the highway infrastructure and street environment are maintained in all respects to a high standard.
4. To attend site meetings with representatives of the Metropolitan Police, TfL and public utility companies, or their agents, and any other stakeholders to assess, challenge and provide advice and guidance on the suitability of temporary traffic management arrangements and/or works methodologies, and to coordinate highways works and activities, resolving any potential conflicts that may arise, providing an emergency response when required, considering the need for operative and public safety, maintaining the expeditious movement of traffic, in line with Safety at Street Works and Road Works Code of Practice, and Chapter 8 requirements.
5. To challenge, when required, discuss and agree time scales for streetworks and roadworks ensuring enforcement when required.
6. To implement and carry out or supervise on-site testing of reinstatements, including the use of specialised equipment such as core drilling machinery and Clegg Impact Soil Testers, identifying and arranging specialist testing of materials and working practices to ensure compliance with specifications.
7. To initiate and supervise investigatory works on site to identify the responsibility for damage to the Highway Authority or statutory undertaker’s apparatus and then pursue remedial action as necessary, including responsibility for the quality and quantity of work and measurements or other assessments whilst in progress and after completion in order to sign-off works and approve invoices for payment.
8. To make on site assessments of temporary traffic management and working methods in place for compliance ensuring that activities, the public and the site are safe and to take appropriate action where required, including providing suitable advice, negotiating required amendments, verbal warnings or issuing Fixed Penalty Notices, FPNs.
9. To provide history/records of works sites, inspections and defects, identified and reported, in order to assist with the preparation of factual reports and evidence for a defence in law against negligence in respect of the areas of monitoring and to instruct the Council’s Legal Department’s Debt Recovery Team or other sections, to ensure that where offence(s), or defects have occurred, the Council’s costs in averting a danger, or making good of any defect(s) are recovered in full.
10. To write reports and deal with correspondence relating to works and activities on the highway.
11. To inform residents, businesses of forthcoming works, or activities on the highway network that may affect them, and maintain close liaison throughout the duration of the works, or activity, in order to minimise delay, local disruption and disturbance.
12. To provide relevant financial information to assist in monitoring allocated budgets and contribute to the end of financial year process, e.g. reporting liabilities, and reporting any anticipated variances.
13. To liaise closely with colleagues within the Group to assist them in the management of inspection and enforcement regimes.

T&O – Legislation

1. To manage activities and work streams responsible for, ensuring compliance with current, applicable and relevant legislation, technical guidance and Approved Codes of Practice (ACoPs) etc., including having due regard to and complying in particular with the following:
2. • Traffic Management Act 2004
3. • Road Traffic Regulation Act 1984 (as amended)
4. • New Roads and Street Works Act (NRSWA) 1991
5. • Specification for the Reinstatement of Openings in Highways – Feb 2019
6. • Highways Act 1980
7. • The Traffic Signs Regulations and General Directions guidance
8. • Traffic Signs Manual (all chapters)
9. • Equality Act 2010

T&O – Financial Management

1. To provide the necessary supporting documentation to assist in the recovery of the Council’s costs in respect of rechargeable works

T&O – Innovation and Creativity

1. To be able to use imagination and generate new ideas to look at a problem in a fresh way, develop a variety of approaches through analysis of existing information and come up with new and improved solutions.

T&O – Health and Safety

1. To assist with developing and maintaining systems, processes and procedures to implement and promote health and safety requirements and policies in service operations, including complying with the requirements of health and safety legislation and to take positive action to ensure the health, safety and welfare of staff and other persons who may be affected by service operations ensuring safe working conditions, and a work environment that is healthy and safe.
2. To contribute to the regular reviews and monitoring of services within the Group, controlled with particular reference to Risk Assessment, Safe Systems of Work and COSHH Regulations. Develop, prepare and implement emergency plans and responses to events which affect the highway network.
3. To be able to properly assess the likelihood of occurrence and impact of risk within the Team’s work activities, and manage its mitigation, including its potential impact on Health & Safety and Business Continuity.

Commissioning and Commercial Approach

1. To provide Network Compliance services within the remit of the role to achieve effective, clearly defined and measurable outcomes for service users, residents and businesses, and ensure that income is for services provided is maximised

Performance

1. To participate in the Council’s Performance Management Scheme and perform in accordance with set measurable SMART performance objectives/targets within agreed timescales, and ensure continuous improvement.

General Terms

1. To maintain personal and professional development to meet the changing demands of the job and participate in appropriate training/development activities including the Council’s performance, development and review scheme.
2. To ensure that all duties and responsibilities are discharged in accordance with the Council’s policies and procedures, Code of Conduct and relevant regulations and legislation.
3. To comply with the Council’s equal opportunities and diversity policies ensuring anti-discriminatory practice within the service area.
4. To handle all individuals personal information in a sensitive and professional manner and comply with the requirements of the General Data Protection Regulations.
5. To undertake additional duties that may arise from time to time commensurate with the grade of the post; This job description is a guide to the level and range of responsibilities post holder will be expected to undertake, and it may be changed from time to time to reflect changing circumstances and demands.

Special Terms and Conditions

1. To be able to work evenings and weekends with appropriate notice.

Additional Duties & Responsibilities for Career Progression

1. Grade I
2. To supervise development of less experienced staff and support the resolution of individual and/or team staffing matters
3. To assist the Senior Inspector Streetworks Compliance and Principal officers in the Network Management Group in scoping, procurement, organisation and delivery of systems and/or project based activities, which contribute to improved service delivery and/or service improvement.
4. To prepare specialist impartial advice to the Mayor, Cabinet Members, elected Councillors, Local MP’s, Chief Officers, Committees and Boards etc., on key service issues
5. To deputise for the Senior Inspector Streetworks Compliance in the Network Management Group, as and when required, and in conjunction with other members of the Service Management Team contribute to the strategic management of the Group and Service as a whole.
6. To supervise staff within the Network Management Group and/or appointed contractors/consultants staff, at any one time, on any number of projects, in relation to Network Management Group work.
7. To successfully lead and manage compliance inspections of more complex works, events or activities on the highway network.

PERSON SPECIFICATION

Knowledge
To maintain formatting compatibility, text condensed in place below. The content remains as in the original: Good understanding of contemporary policy, legislation and practice relating to network management, highways, highways licensing and traffic management E A,I; Good knowledge, including practical application of legislation relating to Highways Act 1980, Road Traffic Regulation Act 1984, TMA 2004, NRSWA 1991 and LoPS. E A,I; Understanding of information systems and their application to service delivery E A,I; Understanding of the structure and workings of local government and other agencies involved in highways and traffic management services E A,I; Understanding of Health and Safety Legislation and the requirements in connection with works on the highway E A,I

Qualifications & Experience
To maintain formatting compatibility, text condensed in place below. The content remains as in the original: Relevant New Roads and Street Works qualification E A,I; Incorporated membership of a relevant professional body, or institute D A,I; Experience of supervising and motivating staff to achieve high standards D A,I; Experience of managing and working with multi-disciplinary professionals to coordinate works and activities on the highway E A,I; Experience of working with the public E A,I; Grade I E A,I; Ability to supervise development of less experienced staff and support the resolution of individual and/or team staffing matters E A,I; Ability to deal with queries from elected members, the press office, and external stakeholders on sensitive and/or complex issues E A,I; Ability to work with limited supervision and to act on behalf of the Senior Inspector Streetworks E A,I