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The Bids and Tenders Manager will play a critical role in driving the growth of OneTouch Health across the UK’s adult and children’s social care markets. This individual will be responsible for the end-to-end management of all local authority and private sector bid opportunities, ensuring we are strategically aligned with all relevant procurement frameworks and portals.

• Duration:Full time, permanent
• Location:Remote (UK-Based)
• Department:Business Development / Commercial Operations

Role Overview:

The Bids and Tenders Manager will play a critical role in driving the growth of OneTouch Health across the UK’s adult and children’s social care markets. This individual will be responsible for the end-to-end management of all local authority and private sector bid opportunities, ensuring we are strategically aligned with all relevant procurement frameworks and portals.

The successful candidate will also act as a market intelligence lead, tracking local authority procurement activities, understanding care commissioning trends, maintaining an up-to-date database of opportunities, and engaging proactively with commissioners and procurement leads before tenders are released.

This is a cross-departmental role, collaborating closely with Product, Sales, Marketing, and each OneTouch brand entity to coordinate compelling bid submissions and strengthen our market presence.

Key Responsibilities:

Bid Management & Submission

• Lead and coordinate end-to-end tender responses for both public (local authority) and private care providers.
• Draft, review, and submit high-quality PQQs, ITTs, and RFPs, working with internal subject matter experts as needed.
• Ensure compliance with all bid requirements, deadlines, and evaluation criteria.

Framework & Portal Alignment

• Maintain OneTouch Health’s registration and compliance across all relevant procurement portals and frameworks (e.g. G-Cloud, Dynamic Purchasing Systems, HealthTrust Europe, etc.).
• Ensure OneTouch is eligible and prepared to respond to relevant social care tenders as they arise.

Market & Opportunity Intelligence

• Build and maintain a comprehensive database of all UK local authorities and their current care technology suppliers, procurement timelines, and commissioning models.
• Track and analyse upcoming tender opportunities, ensuring proactive engagement and strategic planning.

Stakeholder Engagement

• Actively reach out to commissioners, procurement officers, and care providers in advance of tenders to establish relationships and understand their challenges and digital needs.
• Represent OneTouch Health in external meetings, pre-tender engagement sessions, and market warming events.

Cross-Functional Collaboration

• Work across multiple OneTouch brand entities, coordinating inputs and ensuring alignment of brand messaging, value proposition, and bid content.
• Collaborate with Sales, Product, Legal, and Operations teams to gather required information and tailor responses accordingly.
• Maintain a library of up-to-date bid content and responses.
• Conduct post-bid reviews and analyse feedback to continuously improve submission quality and win rates.

Requirements:

• Proven experience in managing public sector bids, ideally in health or social care technology.
• Strong understanding of UK local authority procurement processes and frameworks.
• Demonstrable success in identifying, managing, and winning complex bids in the public or private care sector.
• Excellent written and verbal communication skills.
• Highly organised, with the ability to manage multiple live bids and deadlines simultaneously.
• Comfortable engaging with senior stakeholders in local authorities and care organisations.
• Strong commercial awareness and ability to align bid strategies with broader business objectives.
• Proficient in Microsoft Office and bid management tools (e.g. SharePoint, CRM systems, procurement portals).
• Self-starter with the ability to work independently in a fully remote environment.
• Experience working within or alongside local authority adult or children’s services.
• Familiarity with frameworks such as G-Cloud, Bloom, NEPO, and regional DPS platforms.
• Knowledge of digital care records or SaaS solutions within the health and social care ecosystem.

What We Offer:

• Competitive salary and performance-related bonus
• Remote working with flexible hours
• Opportunity to shape the future of digital care in the UK
• A collaborative, innovative, and mission-driven team