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Temporary Sales Associate
Job summary
A beauty and skincare company in Bath is seeking a Temporary Sales Associate for the holiday season. You will provide exceptional customer service, meet KPIs, and promote products in a festive retail environment. Ideal for those with a passion for beauty and strong interpersonal skills. This part-time position offers £12.60 per hour and generous staff discounts.
Benefits
Qualifications
- Experience in customer service is essential.
- Ability to meet Key Performance Indicators (KPIs).
- Knowledge of beauty or skincare products preferred.
Responsibilities
- Provide excellent customer service during the Christmas period.
- Meet and exceed personal KPIs set by management.
- Maintain product knowledge to advise customers.
Skills
Tools
Department: Boutique
Employment Type: Seasonal - Part Time
Location: Bath
Reporting To: Boutique Manager
Compensation: £12.60 / hour
Description: We have implemented an anonymous job application process. This means that during the initial stages of the application, personal information such as name, gender, age, and ethnicity is not disclosed to the hiring team. Acting as an ambassador for L’OCCITANE during the Christmas period providing excellent customer service and effective product selling.
Contract Type: Fixed Term Contract up to and including 24th December
Weekly Hours: 8 Hours
- Always provide the highest level of service to ensure all customers have an exceptional shopping experience
- Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager to contribute to the success of the Company
- Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
- Support in-Boutique and external customer events
- Adhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.
- Assist in maintaining the visual merchandising standards throughout the Boutique and participate in window campaign changes as required
- Assist in upholding excellent housekeeping standards throughout the Boutique, back office and staff area
- Support the Boutique Management with security and general Health & Safety monitoring
- Performing any other tasks required by Boutique Management to support the needs of the business
- Effectively use the Point of Sale (POS) system to process all transactions without error
- Offer & provide demonstrations (including hand massage) to all customers
- Offer & serve refreshments, including wine on weekends and at special events
- Real Living Wage
- Generous staff discount to use on all your favourite L’Occitane products
- Product Allocation
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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