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A leading hotel in London is looking for a Front of House Supervisor to create memorable experiences for guests. The role involves supervising operations, ensuring excellent service delivery, and supporting the team. Previous hotel experience and strong leadership skills are essential. The position offers various benefits, including bonuses and discounts on stays and dining.
Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you’re proud of.
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience.
You’ll deliver this through supervising all aspects of Front of House, creating a unique and special visit for our guests.
You’ll also create the warm atmosphere that makes our guests feel at home in any location, ensuring they have an enjoyable and successful stay.
You'll support the department manager in coordinating the effective delivery of high-quality customer services and ensure that all brand standards are met.
You’ll take every opportunity to promote service excellence and help drive profit through a focus on operational quality.
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest‑focused properties.
At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.