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A leading technology company in London is seeking a Product Experience Operations Specialist to manage demos and event logistics. The ideal candidate has experience in event coordination, strong organizational skills, and a collaborative approach. This hybrid role requires a minimum of 3 days on-site work and occasional travel for activations. Join us to help shape the future of technology training and enjoy a supportive corporate culture.
TheProduct Experience Operations Specialist supports Meta's experiential and operational initiatives by managing demos, staffing, and event logistics. This hybrid role blends hands‑on execution with structured process management, ensuring seamless delivery of Meta’s product experiences across internal and external activations. The ideal candidate is detail-oriented, people-focused, and comfortable balancing creative problem‑solving with operational precision.
Product Experience Management:
Coordinate, set up, and maintain demo environments for Meta’s products and experiences. Ensure all hardware and software are functional, updated, and aligned with current narratives.
Product Experience Delivery:
Plan, coordinate, and deliver compelling product demonstrations across internal and external activations.
Ensure all demo hardware, software, and environments are updated, functional, and aligned with Meta’s product stories and messaging.
Support technical setup, troubleshooting, and optimization to guarantee best-in-class demo performance.
Gather insights from demos and events to inform future improvements and enhance the overall user experience.
Field Operations & Staffing:
Work closely with Regional Operations Manager to align on staffing schedules, onboarding, and communication for external Product Experience Specialist teams and brand ambassadors.
Process Optimization:
Develop and maintain streamlined operational workflows, documentation, and tracking systems to improve efficiency and consistency.
Budget & Resource Tracking:
Support budget planning, purchasing, and expense reconciliation for demos and events. Ensure cost efficiency while maintaining high-quality standards.
Event Logistics:
Oversee logistics for activations and events, including travel, materials, setup, and on‑site support to ensure smooth execution.
Training & Knowledge Enablement:
Deliver and support training programs for field and demo staff to ensure consistency, technical proficiency, and brand alignment. Create easy‑to‑follow playbooks, guides, and briefing materials for new team members and partners.
Strong organizational and communication skills.
Process‑driven mindset with attention to detail.
Experience in event logistics, staffing coordination, or demo operations.
Financial awareness and confidence managing budgets.
Collaborative, adaptable, and people‑oriented approach.
Tech‑savvy and familiar with Meta’s products or similar ecosystems.
Level One Troubleshooting experience
Experience in delivering presentations and/or product demonstrations to C level audience
Bachelor’s degree or equivalent experience in Operations, Event Management, Marketing, or Business Administration.
3+ years of experience in operations, event production, staffing and/or demo management.
Proficiency with Google Workspace and project management tools
Ability to work on‑site a minimum of 3 days per week and travel up to 30% of the time for activations, training, and support.
At nonplusultra Sales GmbH, we place great value on an open and appreciative corporate culture. We want you to feel comfortable, grow and reach your full potential. Join our team and help shape the future of technology training!
We look forward to your application!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.