Senior Analyst / Associate, Operations Change

AustralianSuper; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading investment management firm in London is looking for a Senior Analyst to drive operational change initiatives. This role involves analyzing processes, stakeholder engagement, and project support to enhance investment operations. The ideal candidate will have significant experience in middle office operations, a solid technical background, and excellent communication skills. Offering a hybrid working model and opportunities for professional growth, this position is pivotal in shaping the future of investment management.

Benefits

Flexible hybrid working

Supportive and inclusive culture

Professional growth opportunities

Qualifications

• Significant experience in middle office operations within fund, investment management, or custodian.
• Operational understanding of data flows between Asset Owner, Fund Manager, and Custodian/Administrator.
• Experience in change implementation as a project manager or SME.

Responsibilities

• Analyze current state processes, identify gaps and opportunities.
• Lead and coordinate project management activities for operational change initiatives.
• Present change overviews and status updates to senior stakeholders.

Skills

Middle office operations experience

Technical expertise in automation tools

Strong analytical skills

Project management experience

Stakeholder management

Education

Tertiary qualification in investments, business, finance, computer science, mathematics, science, or engineering

Tools

Microsoft Excel VBA/Macros

Power BI

Power Automate

Job description

Job Description

Senior Analyst / Associate, Operations Change (International)

Location: London, UK (Hybrid Working)
Department: International Projects & Change
Reports to: Manager - Operations Change
Employment Type: Full-Time

Are you passionate about driving operational excellence and supporting global investment management activities? Join our International Operations Change team and play a pivotal role in delivering business solutions and change initiatives across our London and New York offices.

At our organisation, we are committed to delivering robust, innovative solutions that support the Fund's Investment and Finance & Operations (F&O) departments. As we continue to expand our international presence, we are seeking a proactive and collaborative Analyst to help shape the future of our operational capabilities.

The Role

As a Senior Analyst, Operations Change (International), you will coordinate and deliver components of change required for the development and deployment of operational capability to support investment management activities. You'll work closely with stakeholders across Finance & Operations, Investments, Risk & Compliance, and Technology, ensuring that change initiatives are delivered on schedule, tracked to budget, and fit for purpose.

This is an ideal opportunity for someone who thrives in a dynamic environment, enjoys solving complex operational challenges, and is passionate about enabling business transformation at scale.

Key Responsibilities

Change Delivery & Business Analysis

• Analyse current state processes, identify gaps and opportunities, and design future state processes.
• Provide SME/technical expertise for small to medium scale change and transformation activities across Operations and Investments.
• Gain a deep understanding of business applications within Investment Operations and their integrations to support the operating model and develop strong controls.
• Design, build, and deliver solutions using Office 365 tools (Power BI, Power Automate, Power Apps) to drive simplicity at scale.

Stakeholder Engagement & Project Support

• Provide subject matter expertise into strategic and major projects, acting as a bridge between Investment Operations and Project teams.
• Lead and coordinate project management activities, including project planning, resource allocation, risk management, and delivery tracking for operational change initiatives.
• Actively engage with stakeholders to gather requirements, manage expectations, and ensure successful adoption of change.
• Collaborate with Delivery and Improvement functions and work with partners in Finance and Risk to provide visibility into change activities and mitigate operational risks.
• Present change overviews, status updates, findings, and recommendations to senior stakeholders.

Continuous Improvement

• Support the robust execution and governance of the Fund's and Operations team's global change agenda.
• Perform any other reasonable duties as directed by the Manager of Operations Change (International).

Who We're Looking For

You are an experienced operations professional with a strong background in middle office operations within fund, investment management, or custodian environments. You bring technical expertise, a practical approach to problem-solving, and a passion for delivering operational change.

We're particularly interested in candidates with:

• A tertiary qualification in investments, business, finance, computer science, mathematics, science, or engineering.
• Significant experience in middle office operations within fund, investment management, or custodian.
• Experience with Microsoft Excel VBA/Macros, automation tools (Power BI, Power Automate, etc.).
• Operational understanding of data flows between Asset Owner, Fund Manager, and Custodian/Administrator/Registry in Public & Private markets.
• Experience in change implementation, either as a project manager or SME.
• Familiarity with investment applications such as Aladdin, Calypso, Simcorp Dimension, Bloomberg, FX All, and other platforms.
• Proven ability to engage, influence, and manage a diverse range of stakeholders at all levels, ensuring alignment and effective communication throughout project lifecycles.
• Demonstrated project management experience, including planning, executing, and delivering change initiatives within complex operational environments.
• Excellent written and verbal communication skills, with the ability to explain complex concepts and influence at all levels.
• Strong analytical, problem-solving, and root cause identification skills.
• A collaborative, flexible, and proactive approach.

Why Join Us?

We offer a supportive and inclusive culture, flexible hybrid working, and opportunities for professional growth. You'll work alongside global colleagues to shape the future of investment operations and change management.

Our values-Technical Competence, Embracing Challenge, Results Delivery, and Clarifying Direction-guide everything we do. We welcome diverse perspectives and are committed to supporting your success.

What's Next?

If you're ready to take the next step in your career and make a meaningful impact, we'd love to hear from you. We offer a competitive benefits package and are committed to building an inclusive workforce. We're happy to discuss any reasonable adjustments needed throughout the recruitment process.

Progress, powered by operational excellence.