Operations Analyst jobs in United Kingdom

We are working with one of our law firm clients in the search for their new Working Capital Manager, to lead a high-performing team and spearhead initiatives that transform working capital management within a leading law firm.

Reporting directly to the Chief Financial Officer, this pivotal role heads up a team of 27 professionals across their three UK offices (London being the head office) You'll oversee all aspects of billing, e-billing, and credit control, including international offices, while delivering strategic projects to support the firm's ambition to become a tech-enabled law firm.

• Own and drive the firm's working capital strategy, reducing lock-up and improving end-to-end billing and credit control processes.
• Build strong relationships with partners to ensure timely billing and debt collection aligned with agreed targets.
• Chair the Finance Committee and contribute to the Data Governance Committee, influencing firm-wide compliance and risk management.
• Maximise use of the firm's e-billing hub and ensure adherence to policies.
• Collaborate with external agencies for debt recovery and manage operational issues with practical solutions.
• Lead quarterly reporting routines, including progress against strategic objectives and lock-up targets.
• Oversee charge‑out rate setting, including annual reviews.
• Manage and develop a large team, supported by Credit Control, Billing, and E‑Billing Managers.
• Review and optimise billing workflows and e‑billing system integration.
• Develop alternative billing approaches for non‑standard services.
• Standardise rate structures and enhance financial reporting.
• Explore new credit control solutions and improve finance training for partners and fee earners.

• Proven experience in working capital management, billing, and credit control within a law firm or wider professional services environment.
• Strong leadership skills with experience managing large teams.
• Excellent stakeholder engagement and communication skills.
• Tech‑savvy with a track record of delivering process improvements and system integrations.
• Strategic thinker with hands‑on problem‑solving ability.

This is an exciting opportunity to make a significant impact in a forward‑thinking firm committed to innovation and excellence.

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