Market Research jobs in United Kingdom

REPORTING TO: Business Development Director

LOCATION: Chesterfield/ Home-based

HOURS: Full time

SHIFT PATTERN: Monday - Friday

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!

Part of the $8bn ABM Industries group, ABM UK provides high quality technical maintenance, cleaning, security and integrated facility services to a wide client base throughout the UK and Ireland. We have an exciting opportunity for an enthusiastic, proactive, and articulate individual with prior public and/or private sector bid‑writing and bid‑leading experience within a TFM, hard or soft FM (mechanical & electrical/cleaning/security) environment. You will be leading large and complex FM bids for a wide range of sectors, including the public sector, commercial properties, transportation, distribution, historic buildings and many more. A hybrid role based at our London office’s and home‑based, this fast‑paced, varied role will see you join a growing team within a rapidly expanding organisation, offering excellent opportunities for advancement and career progression.

• Prepare and write detailed, compelling, high‑quality and well‑structured bids for proposals for hard services, ensuring alignment with client requirements and organisational objectives which describe the operational solution and key sections within ITTs and RFPs.
• Work with the Bid Writing team to create high‑quality documents and presentations, working to exact deadlines and creating high quality winning proposals to grow the business.
• Work with the Estimating team to develop the commercial part of each tender, and you will take the priced solution through our Governance process.
• Work within our bid process working closely with members of the business development team, the operational teams delivering soft services and specialists from across the business.
• Work with internal stakeholders, technical, operations and sales team to develop cost‑effective and innovative solutions for client needs, tailored to each bid.
• Develop relationships with prospective clients to understand their needs and deliver tailored bids that meet their expectations and requirements.
• Manage the end‑to‑end process ensuring deadlines are met, documents are compliant and submissions are professionally presented.
• Analyse market trends and industry standards to position our offering effectively.
• Assist in presenting bid solutions to prospective clients, address queries and support the sales team.
• Collaborate with cross‑functional teams including operations, technical and finance departments to gather relevant information and ensure the bid meets client expectations and is commercially viable, using operational colleagues to sense‑check designs and work with internal teams to create innovative, bid‑winning solutions.
• Have a working knowledge of Microsoft Word, PowerPoint, and Microsoft’s collaborative working tools, supplemented by a positive attitude, flexibility and willingness to work with a large network of colleagues across the company.
• Be organised, reliable and enthusiastic and able to meet deadlines. Working autonomously and prioritising workload, and the workload of others, you’ll lead our soft FM bids, including solutioning, writing, and reviewing high‑quality bids so that they can be completed and submitted in a timely fashion.
• In response to client questions, write accurate, succinct and persuasive narrative for the management and delivery of services.

This role would suit an individual who is skilled at developing soft FM solutions, enjoys writing, working in a fast‑paced sales environment and would like to develop their bid‑leading capabilities.

• Excellent written English
• Proven, successful bid‑lead experience from within the public or private sectors
• Good knowledge of the facilities management sector
• Knowledge and understanding of pricing and commercial considerations within tender response development
• Proactive attitude
• Time management and planning
• IT skills: Microsoft Word, Microsoft PowerPoint, and understanding of Microsoft Office styles and the application of consistent branding

• Shipley/APMP training or similar
• Keenness for problem solving and completing projects
• Knowledge of hard FM, soft FM and total facilities management solutions
• Degree‑educated or relevant qualification
• Experience of line management and developing less experienced team members
• Familiarity with Microsoft Excel, Microsoft SharePoint, Project, Planner and Teams

• 24/7 GP: Both you and your immediate family can speak to a UK‑based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue‑chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.