Jobs in Sheffield, United Kingdom
Remote Travel Concierge: Craft Seamless Journeys & Perks
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Remote Travel Concierge: Craft Seamless Journeys & Perks
Job summary
A travel agency is seeking a Remote Travel Specialist to guide clients through travel arrangements from planning to completion. The role involves responding to inquiries, supporting booking modifications, and providing travel information. Ideal candidates possess excellent communication skills and a customer service background, with a genuine enthusiasm for travel. Enjoy the flexibility to work anywhere with continuous training and support. The position offers exclusive travel perks and an opportunity to help create memorable experiences.
Benefits
Qualifications
- Excellent communication skills in written and verbal formats.
- Preferably have a background in customer service, particularly in travel or hospitality.
- Attention to detail and strong organizational skills are crucial.
Responsibilities
- Respond to client inquiries in a timely manner across various channels.
- Support clients with booking modifications and special requests.
- Provide accurate information regarding travel documentation and processes.
- Follow up with clients to confirm travel plans and gather feedback.
- Address client concerns with empathy and efficiency.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.