Job Title | Customer Communications Manager
Location | Remote - UK Based
Salary | Up To £50,000 PerAnnum
Hours | Full-Time (Monday-Friday)
Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape the future generations. We're more than just a support system; we're the driving force that propels schools and Academy Trusts to new heights. With our proven school education management systems and services, we address a spectrum of needs, ensuring excellence in education. In the education and tech industry, your work directly influences the lives of students and educators. Whether you're developing cutting-edge educational technology, supporting school leadership teams directly or designing solutions to enhance the learning experience, you could make a lasting and positive impact on the future.
Our mission statement says it all: We look after you, so that you can look after our children.
Dedicated to our core values, we are committed to:
Empowerment: Equipping everyone with the tools, intelligence, connections, and freedom to make informed decisions, recognised and respected by all.
Purpose: Supporting everyone to reach their highest potential, thereby enabling all children to achieve theirs.
Passion: Because we love what you do, you’re at the heart of everything we do.
Innovation: Delivering meaningful solutions with expertise and creative thinking to influence the ever-changing world of education.
Collaboration: The cornerstone of our success as it enables us to collectively harness diverse perspectives and strengths, ensuring that together, we achieve more than we could ever do alone. Every voice counts!
About the Role:
Do you have a passion for education and a talent for strategic communication? We're looking for a Customer Communications Manager to lead and evolve our customer engagement efforts. You'll join our Marketing team at a pivotal time, driving customer loyalty, product adoption, and community building through impactful multi-channel campaigns.
This role is ideal for someone who’s previously worked in education and can now bring that experience to the world of SaaS or services.
Key Responsibilities:
Requirements:
Juniper Education Benefits:
Day 1 right to company sick pay
Enhanced annual leave entitlement
Opportunity to purchase additional leave
Entitlement to carry over leave to next entitlement year
Day 1 access to 24/7 GP & prescription services
Day 1 access to rewards platform
Cycle to work scheme
Enhanced maternity & adoption pay
Day 1 access to employee assistance platform
Funded development/Qualification opportunities
Voluntary health care cash plan
Voluntary private medical insurance
Plus more!
It is the business expectation this role is being offered on a full time basis to ensure we maintain quality, achieve performance goals, and effectively meet customer demands.
Please note that we are unable to provide visa sponsorship at the moment
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.