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Customer Service Advisor- WFH
Résumé du poste
A client-focused company is seeking a Customer Service Advisor to work from home, preferably located in Newcastle. This full-time role involves engaging with customers, providing support, and ensuring a positive experience. Candidates require previous customer service experience and flexibility in working hours. A competitive hourly rate of £12.21 is offered, with paid training included.
Qualifications
- Must live in Newcastle.
- Experience in customer service roles is necessary.
- Ability to engage and assist customers professionally.
Responsabilités
- Build rapport with customers in a consultative manner.
- Listen to customer needs for unique solutions.
- Provide exceptional customer service.
Connaissances
Customer Service Advisor – HOME WORKING
Must live in Newcastle
Hourly Rate: £12.21ph- Paid Weekly
Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm; Paid Training: Full time training 9am - 5pm
We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth.
- Build rapport with customers in a consultative manner
- Listen to the customers needs to ensure a positive and unique solution to their queries
- Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
- Ensure all administration is completed accurately
Customer Service Experience Is Required For This Position.
If you are interested, please apply now! or email your CV to INDCCP LNKD1_UKTJ
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.
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