Remote Technical Consultant / Delivery Manager - Legal Tech Actionstep

RecruitmentRevolution.com; Birmingham; Remote; GBP 60,000 - 75,000; Full time

Job summary

A technology consultancy firm is seeking a Technical Delivery Manager to lead digital transformation in the legal sector. You will partner with clients, driving the delivery of tailored solutions and guiding them through the implementation process. Candidates should have a strong background in legal technology and a proven track record in practice management system implementation. This remote role includes occasional travel to client sites and offers a salary of up to £75,000.

Benefits

5% pension contribution

Flexible core hours

Qualifications

• Experience in a law firm environment or with a legal technology provider.
• Proven track record in implementing legal practice management systems.
• Strong understanding of legal compliance and financial workflows.

Responsibilities

• Lead the delivery of Actionstep implementations and digital solutions.
• Partner with clients to design tailored practice management solutions.
• Guide and support clients in using Nexian's ecosystem effectively.

Skills

Hands-on experience scoping legal practice management software

End-to-end technical delivery

Ability to produce structured technical documentation

Knowledge of legal accounting processes

Job description

Overview

Are you passionate about technology, transformation, and making an impact in the legal sector? At Nexian, we’re a technology consultancy and trusted partner helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we’re driving a new era of modern, cloud-based operations for law firms across the UK.

This is your chance to step into a pivotal role as Technical Delivery Manager, where you’ll combine technical expertise with hands-on leadership to deliver high-quality solutions that truly change how firms operate. You won’t just implement systems; you’ll become a strategic advisor—helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long-term success.

Role at a Glance

• Role: Technical Delivery Manager
• Location: Remote (with occasional travel to client sites)
• Salary: Up to £75,000
• Benefits: 5% pension contribution, flexible core hours
• Employment type: Full time - Permanent - Office Hours (40hrs)

Product / Service

Technology transformation & management consultancy for legal firms

Your Skills

Hands-on experience scoping, implementing and configuring legal practice management software (Actionstep is a bonus). End-to-end technical delivery. Pedigree: heavyweight sector leadership founding team.

About Us

Nexian is at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector. Formerly known as Ilicomm, a UK-based managed service provider, Nexian has grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. We’re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud-based experience – making Nexian a central partner in their digital journey.

We’re a small, friendly team that’s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you’ll be hands-on and involved in making sure every client experience exceeds expectations.

What You’ll Be Doing

As Technical Delivery Manager, you’ll be at the forefront of driving digital transformation for law firms across the UK. You’ll lead the delivery of cutting-edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate.

Reporting directly to the Client Services Director, you will:

• Partner with clients to analyse their practice management needs and design tailored solutions.
• Deliver and facilitate pre-defined workshops with clients, capturing requirements, supporting decision-making, and guiding how systems should be configured.
• Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts.
• Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of Nexian's ecosystem—from Microsoft 365 and Power Platform to AI-driven solutions and strategic third-party tools.

What You’ll Bring

Experience:

• Background in a law firm environment or with a legal technology/software provider.
• Proven track record in implementing legal practice management systems.
• Strong understanding of legal accounting processes, including billing, compliance, and financial workflows.
• Ability to produce clear, structured technical documentation for both internal and client use.
• Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line.

Knowledge and Skills:

• In-depth knowledge of law firm operations and modern practice management expectations.
• Familiarity with Actionstep is highly advantageous, though not essential.
• Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes.
• Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations.

Join Us

At Nexian, we’re on a mission to reshape the legal sector through the power of technology. As a trusted partner to forward-thinking law firms, we don’t just implement systems—we unlock potential. With Actionstep, the world’s leading SaaS practice management platform, and our expertise in AI, Microsoft, and digital transformation, we’re helping firms leave outdated processes behind and embrace a smarter, more connected future.

Candidate Background

Candidates might currently or previously have worked in:

• Practice Management System Consultant
• Legal IT Systems Specialist
• Implementation Consultant (Legal Tech / SaaS)
• Applications Consultant / Analyst (Law Firm IT)
• Technical Project Manager (especially in legal/professional services)
• Legal Systems Manager / Legal Operations Manager
• Solutions Consultant (specialising in SaaS or ERP/Practice Management)
• Business Analyst (Legal Tech focus)
• Technical Consultant / Solutions Architect (SaaS implementation)

Application Notice

We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. You may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR