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Jobs in Newport, United States

Customer Care Coordinator

Customer Care Coordinator
Persimmon Homes
Llantrisant
GBP 25,000 - 30,000
Urgently required
4 days ago
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Orthodontist

Orthodontist
Bupa Dental Care
Wales
GBP 80,000 - 120,000
Urgently required
4 days ago

Nursery Teaching Assistant. Job in Risca Education & Training Jobs

Nursery Teaching Assistant. Job in Risca Education & Training Jobs
Academics Ltd
Pont-y-waun
GBP 40,000 - 60,000
Urgently required
4 days ago

Teaching Assistant. Job in Simpson Cross Education & Training Jobs

Teaching Assistant. Job in Simpson Cross Education & Training Jobs
TeacherActive
Simpson Cross
GBP 18,000 - 25,000
Urgently required
4 days ago

Business Development Advisor

Business Development Advisor
ARO
Shotton
GBP 30,000 - 40,000
Urgently required
4 days ago
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1:1 Teaching Assistant

1:1 Teaching Assistant
New Directions
Wales
GBP 20,000 - 26,000
Urgently required
4 days ago

Washrooms Service Driver

Washrooms Service Driver
phs Group
Wales
GBP 20,000 - 25,000
Urgently required
4 days ago

Classroom Assistant

Classroom Assistant
TeacherActive
Llannon
GBP 18,000 - 24,000
Urgently required
4 days ago
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Trailer Body Repairer

Trailer Body Repairer
Owens Group
Llangennech
GBP 25,000 - 35,000
Urgently required
4 days ago

Senior Site Manager

Senior Site Manager
Navartis
Shotton
GBP 50,000 - 70,000
Urgently required
4 days ago

Kitchen Team Member

Kitchen Team Member
Brewers Fayre
Twll Llwynog
GBP 10,000 - 40,000
Urgently required
4 days ago

Executive Director: Painted Bride Art Center

Executive Director: Painted Bride Art Center
Bryn Mawr College
Brynmawr
USD 110,000 - 120,000
Urgently required
4 days ago

Team Lead Merchandiser

Team Lead Merchandiser
Net World Sports, Ltd.
Isycoed
GBP 40,000 - 60,000
Urgently required
4 days ago

Customer Service Representative

Customer Service Representative
William Hill
Wales
GBP 20,000 - 25,000
Urgently required
4 days ago

Teaching Assistant, Rhoose)

Teaching Assistant, Rhoose)
Academics
Rhoose
GBP 1,000
Urgently required
4 days ago

Market Street Baker

Market Street Baker
Morrisons
Wales
GBP 10,000 - 40,000
Urgently required
4 days ago

Multi Skilled Machine Tool Service/Maintenance Engineer.

Multi Skilled Machine Tool Service/Maintenance Engineer.
ZipRecruiter
Nantgarw
GBP 30,000 - 50,000
Urgently required
4 days ago

Engagement Officer

Engagement Officer
Biodiversity Information Service for Powys and Brecon Beacons National Park
Wales
GBP 27,000
Urgently required
4 days ago

Senior Merchandiser

Senior Merchandiser
Net World Sports, Ltd.
Isycoed
GBP 30,000 - 45,000
Urgently required
4 days ago

CRM Specialist (w/m/d)

CRM Specialist (w/m/d)
Universität Innsbruck
Wales
GBP 60,000 - 80,000
Urgently required
4 days ago

Head of Continuous Improvement

Head of Continuous Improvement
PCRecruiter - Recruitment Software & Applicant Tracking System
Wales
GBP 50,000 - 75,000
Urgently required
4 days ago

Section leader

Section leader
Asda Stores Ltd
Pontyates
GBP 60,000 - 80,000
Urgently required
4 days ago

Customer Host

Customer Host
WHITE STUFF
Mumbles
GBP 40,000 - 60,000
Urgently required
4 days ago

Heritage Learning Freelancer

Heritage Learning Freelancer
GEM
Wales
GBP 5,000
Urgently required
4 days ago

Vehicle Mechanic

Vehicle Mechanic
Babcock Mission Critical Services España SA.
Sennybridge
GBP 27,000 - 32,000
Urgently required
4 days ago

Customer Care Coordinator

Be among the first applicants.
Persimmon Homes
Llantrisant
GBP 25,000 - 30,000
Be among the first applicants.
4 days ago
Job description
Job Title: Customer Care Coordinator

Location: Llantrisant, CF72

Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Customer Care Coordinator and step into a role where your success is celebrated, your growth supported, and your work truly matters.

Why Persimmon Homes?

At Persimmon, We Don't Just Build Homes — We Build Careers. When You Join Us As a Customer Care Coordinator, You'll Benefit From

  • Competitive salary
  • Bonus
  • 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
  • Life Cover & Contributory Pension
  • Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more
  • Committed to diversity, inclusion, and empowering your development

What is the role?

The Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts.

Primary Responsibilities

  • Providing an effective support function to our homeowners
  • Ensuring communications with customers regarding defects are dealt with in a professional and timely manner, adhering to Customer Care Policies and Procedures
  • Work closely with other departments across the company (i.e., Construction, Sales, Surveying and Technical) to ensure communication is optimal and the company achieves its KPIs
  • Responding to incoming communications from homeowners in accordance with company guidelines
  • Issuing works orders to maintenance operatives and sub-contractors and monitoring progress through to completion
  • Complying with responsibilities as defined in the Group's HS&E Policy and ensure compliance throughout team
  • Carrying out general administration duties

What experience do I need?

  • Previous Customer Care experience within a fast paced and busy environment
  • Experience within the housing or construction industry is desired but not essential
  • The successful candidate must have excellent communication skills and attention to detail when capturing and logging customer information
  • The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills
  • You must be IT literate, with a good working knowledge of Word, Excel and Outlook
  • Knowledge of COINS is an advantage but not essential as training will be provided

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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