A leading HR consultancy in Birmingham is seeking an AskHR Advisor to provide first-class customer service and support for all HR-related queries. You will manage HR enquiries through various communication channels, ensuring timely resolution and compliance with policies. Candidates should have a recognized HR qualification and strong IT skills. This full-time, fully remote role offers a competitive hourly rate of 14.29, flexible benefits, and a collaborative team environment.
Leistungen
Competitive hourly rate
Flexible benefits package
Bonus opportunities
Supportive team environment
Qualifikationen
Professional, supportive and customer-focused approach.
Ability to communicate confidently with people at all levels.
Experience in a virtual working environment.
Aufgaben
Manage Live Chat, phone, and email HR enquiries.
Provide first-line HR policy advice to employees and managers.
Record and manage HR data in line with GDPR.
Coach users to promote self-service for HR tools.
Work with HR teams to resolve queries effectively.
Contribute to continuous improvement initiatives.
Kenntnisse
Strong IT skills
Excellent verbal and written communication skills
Analytical and diagnostic thinking
Strong organization skills
High attention to detail
Resilience and accountability
Collaboration
Ausbildung
Recognised HR qualification or equivalent experience
Tools
HR systems or HRIS databases
Jobbeschreibung
A leading HR consultancy in Birmingham is seeking an AskHR Advisor to provide first-class customer service and support for all HR-related queries. You will manage HR enquiries through various communication channels, ensuring timely resolution and compliance with policies. Candidates should have a recognized HR qualification and strong IT skills. This full-time, fully remote role offers a competitive hourly rate of 14.29, flexible benefits, and a collaborative team environment.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.