Remote AskHR Advisor | HR Support & Policy Help

Manpower UK Ltd; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading HR consultancy in Birmingham is seeking an AskHR Advisor to provide first-class customer service and support for all HR-related queries. You will manage HR enquiries through various communication channels, ensuring timely resolution and compliance with policies. Candidates should have a recognized HR qualification and strong IT skills. This full-time, fully remote role offers a competitive hourly rate of 14.29, flexible benefits, and a collaborative team environment.

Benefits

Competitive hourly rate

Flexible benefits package

Bonus opportunities

Supportive team environment

Qualifications

• Professional, supportive and customer-focused approach.
• Ability to communicate confidently with people at all levels.
• Experience in a virtual working environment.

Responsibilities

• Manage Live Chat, phone, and email HR enquiries.
• Provide first-line HR policy advice to employees and managers.
• Record and manage HR data in line with GDPR.
• Coach users to promote self-service for HR tools.
• Work with HR teams to resolve queries effectively.
• Contribute to continuous improvement initiatives.

Skills

Strong IT skills

Excellent verbal and written communication skills

Analytical and diagnostic thinking

Strong organization skills

High attention to detail

Resilience and accountability

Collaboration

Education

Recognised HR qualification or equivalent experience

Tools

HR systems or HRIS databases

Job description

A leading HR consultancy in Birmingham is seeking an AskHR Advisor to provide first-class customer service and support for all HR-related queries. You will manage HR enquiries through various communication channels, ensuring timely resolution and compliance with policies. Candidates should have a recognized HR qualification and strong IT skills. This full-time, fully remote role offers a competitive hourly rate of 14.29, flexible benefits, and a collaborative team environment.