Jobs in Carlisle, Gran Bretaña

Home-based with occasional travel

Between £25,000 - £28,000 per annum + benefits

Full time, Permanent

Ready to make an impact?

As a Junior Analyst in our Leisure Business Strategy team, you'll play a key role in turning complex data into clear insights that shape decisions across our organisation. Your work will help us grow, adapt to market conditions, and deliver services that make a real difference.

• Deliver consistent and accurate reporting by transforming business data into clear formats.
• Provide data and analysis to support financial planning, forecasting, and strategic decision-making.
• Maintain and develop performance metrics, ensuring data accuracy and integrity across all contracts.
• Create bespoke reporting tools and explore innovative ways of connecting multiple data points using applications such as Power BI and Microsoft platforms.
• Build strong working relationships across teams, using your insights to support continuous improvement and change.

You’ll be a great fit for this role if you have

• A degree or equivalent professional qualification.
• Strong Microsoft Excel skills, with the ability to analyse and summarise data quickly.
• Proven experience in delivering data analysis and insights.
• Excellent communication skills, both written and verbal.
• A proactive, adaptable approach with energy and enthusiasm to support business‑critical projects.
• Experience working in a matrix organisation would be an advantage.

Here you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities – and the support and tools to help you seize them.

Our people are integral to everything we do. That's why our benefits are designed to put you first:

• Holidays: Up to 25 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax‑free, through our Payroll Giving Scheme.
• Leisure Specific Benefits -: Employee Benefits