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Remote Technical Account Manager – EU/UK Payments
Job summary
A leading payments platform company in the UK is seeking a Technical Account Manager to serve as a trusted advisor for key customers. This role focuses on managing technical relationships, addressing customer needs, and collaborating with internal teams to ensure successful implementation. The ideal candidate has over 5 years of customer-facing experience, strong communication skills, and a good understanding of fintech and API discussions. This position can be performed remotely within the UK, offering competitive compensation and benefits.
Benefits
Qualifications
- 5+ years of customer-facing experience in Technical Account Management or Solutions Engineering.
- Strong written and verbal communication skills to convey technical issues.
- Resourceful in problem-solving and implementing improvements.
Responsibilities
- Serve as a trusted technical advisor for customers throughout the lifecycle.
- Collaborate with internal teams to meet customer needs.
- Advocate for customer feedback in product meetings.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.