Remote Technical Account Manager – EU/UK Payments

Marqeta, Inc.; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading payments platform company in the UK is seeking a Technical Account Manager to serve as a trusted advisor for key customers. This role focuses on managing technical relationships, addressing customer needs, and collaborating with internal teams to ensure successful implementation. The ideal candidate has over 5 years of customer-facing experience, strong communication skills, and a good understanding of fintech and API discussions. This position can be performed remotely within the UK, offering competitive compensation and benefits.

Benefits

Premium Private Medical and Dental coverage

Generous time off program

Retirement savings program

Equity and Employee Stock Purchase Program

Monthly remote work stipend

Qualifications

• 5+ years of customer-facing experience in Technical Account Management or Solutions Engineering.
• Strong written and verbal communication skills to convey technical issues.
• Resourceful in problem-solving and implementing improvements.

Responsibilities

• Serve as a trusted technical advisor for customers throughout the lifecycle.
• Collaborate with internal teams to meet customer needs.
• Advocate for customer feedback in product meetings.

Skills

Customer-facing experience

Excellent communication skills

Proactive problem-solving

Ability to manage multiple projects

Strong understanding of fintech

Experience with APIs

Job description

A leading payments platform company in the UK is seeking a Technical Account Manager to serve as a trusted advisor for key customers. This role focuses on managing technical relationships, addressing customer needs, and collaborating with internal teams to ensure successful implementation. The ideal candidate has over 5 years of customer-facing experience, strong communication skills, and a good understanding of fintech and API discussions. This position can be performed remotely within the UK, offering competitive compensation and benefits.